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Travelodge Flagstaff University West
Ranked #49 of 63 Hotels in Flagstaff
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405 reviews from our community

Traveler rating
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    67
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Basingstoke, United Kingdom
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 7, 2013

I came here whilst on a road trip with friends, after being at Grand Canyon for the day. The location was good and motel/hotel room was also pretty good, clean and well looked after. The breakfast in the morning was also a good bonus. The location isn't too bad with a fairly short walk into the town centre, we didn't mind this at all. The only slight drawback was the shift manager whilst we had our stay here, he was not very friendly when we arrived and didn't seem to know much about the area and wasn't happy when we explained our safe wasn't working as if it was us who had broke it! This is only a minor problem and obviously we didnt expect the service to be that of a 5 star hotel! Hence why i still would recommend the hotel and think it was perfect for our needs!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mx_dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review, September 8, 2013
We are certainly open for constructive feedback and we wish to let you know that all your comments and words of encouragement inspires us to continue our effort for service excellence. Thank you for bringing your concerns to our attention, for this will greatly aid us in improving our hotel services in total. The feedback regarding the staff demeanor is indeed troubling. We would like to sincerely apologize for such an encounter, and we assure you that this issue will be subject for evaluation so that it would be corrected and proper modifications will be implemented. We however wish to thank you for appreciating the positive aspects of your stay particularly mentioning the good breakfast, the clean room, as well as the reasonable price in total. Thank you for your recommendation and we hope to give you a far better experience on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 31, 2013 via mobile

The rooms are old but that's not the biggest issue for me. The room was not clean. We found someone's glasses next to the bed. The bed wasn't clean. I didn't expect a perfect room but they could at least clean it. It looks and feels dirty. When we entered the room it smelled really bad. We had to leave the door open for at least 15 minutes to get the smell out. I would never come back to this motel.

  • Stayed August 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review, September 2, 2013
We wish to let you know that your voice is of utmost importance to us, and it means a lot to us to know that you have made an effort to inform us of the things we may need to improve to better our services in total. Thank you for choosing to stay with us and pin pointing the deficiency you found with regards to the cleanliness in total. Rest assured that such matters will be evaluated accordingly and be given prompt actions so that it may be corrected in the best possible way. We apologize for the inconvenience, and we also want to thank you for the opportunity to grow and improve more. We certainly hope to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Flagstaff hotels

San Clemente
1 review
Reviewed August 15, 2013

We had difficulty seeing the hotel from the road because Days Inn (next to Travelodge) had a very large sign which overpowered our weary eyes. Travelodge is set back farther from the road, but closer to the train tracks.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Travelodge Flagstaff University West, responded to this review, August 17, 2013
We truly appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you for sharing to us your experience. Please know that we have taken note of your valuable comment regarding the hotel signage and we will discuss this matter, so that we may be able provide proper modifications for our valued guests. Thank you for staying with us, and we hope to have an opportunity to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Flagstaff University West

Property: Travelodge Flagstaff University West
Address: 990 W Route 66, Flagstaff, AZ 86001-6210
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #49 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Flagstaff University West 2*
Number of rooms: 37
Official Description (provided by the hotel):
Renovated in 2011, Our property features 100% Smoke free pet free rooms. Our room choices include King Suites, Double Queen rooms and Double King rooms. All rooms feature Wi-fi, Microwave, Fridge and coffee makers. We also offer a complimentary Breakfast. ... more   less 
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Also Known As:
Travelodge Flagstaff - Nau Hotel Flagstaff

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