Arrived at 16.30, and nothing happening, and little enthusiasm from staff for visitors being there. We kept being told to come back to various parts that would open 'in 20 minutes'. Nowhere to get a hot drink, and very cold. When one telescope eventually set up, we queued to see the moon, but actually viewed it better with our binoculars. The next observatory also supposed to open imminently, but staff seemed more interested in talking and joking with each other, and visitors milled around doing very little. We left, feeling it a wasted hour. Perhaps they have to open to the public to secure funding, but they showed no interest in any visitor.