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“No wifi”

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Baymont Inn & Suites Murfreesboro
Ranked #23 of 36 Hotels in Murfreesboro
Murfreesboro, Tennessee
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“No wifi”
Reviewed November 4, 2013 via mobile

The hotel is currently being painted but the rooms are very nice for the price. I travel 6 days per week and rely heavily in the wifi service in my room to work. After 2 calls to the front desk, I was given a toll free number to call THEIR internet provider to find out why I was unable to access their service. As much as I travel I have never been asked by the hotel to fix their issues. Never will I stay here again.

Stayed November 2013, traveled on business
Helpful?
Thank Mgreg651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Baymont Inn & Suites Murfreesboro, responded to this review, November 14, 2013
I would like to apologize on behalf of our team. We are in the business of exceeding our guest's expectations and based upon your comments we failed to do that. We know how important WIFI is to our guests and rely on a third party provider to provide professional services. I have contacted them to review our system and it has been repaired. I'm sorry again for your inconvenience. We do hope that you will give us a chance to earn back your business. Tim Rice, Mountaintop Management, LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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954 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Naples
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2013

Friendly at check in. Lobby good clean. Definatley an old motel. Didnt seem to have new pillow top beds. Bathroom had lots of rusted spots. Breakfast was OK. Irate it a $39.95 room. FRar cry from a Courtyard

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Baymont Inn & Suites Murfreesboro, responded to this review, November 14, 2013
Thank you for staying at the award winning Baymont Inn & Suites Murfreesboro. We love taking care of our guests and look for ways to exceed their expectations. Based upon your comments we failed to do that. I would like to apologize on behalf of our team and have shared your comments with them. We hope that you will give us another try to earn back your business. Tim Rice, Mountaintop Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Baymont Inn & Suites Murfreesboro

Property: Baymont Inn & Suites Murfreesboro
Address: 2230 Armory Dr, Murfreesboro, TN 37129-6924
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 36 Hotels in Murfreesboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Murfreesboro 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Looking for a little luxury and at non-luxury price? Our second Two Room Suite option features two double beds and private bath. ... more   less 
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Also Known As:
Baymont Inn And Suites Murfreesboro
Baymont Inn & Suites Murfreesboro Hotel Murfreesboro
Baymont Inn Murfreesboro
Murfreesboro Baymont Inn

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