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“Friendly, Helpful Staff” 4 of 5 stars
Review of Doubletree by Hilton Hotel Murfreesboro

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Doubletree by Hilton Hotel Murfreesboro
Ranked #7 of 35 Hotels in Murfreesboro
Seneca, SC, United States
1 review
“Friendly, Helpful Staff”
4 of 5 stars Reviewed January 28, 2014

This is the second time my group has used this hotel. It's a good value, attractive and clean. We did not use any of the facilities as our business meetings were offsite, but our rooms were nice, clean, and quiet. All the staff we encountered were very friendly and went out of their way to be helpful. Last year we had a problem with one of the rooms, but they quickly and apologetically rectified the situation without arguing with us. The cookies on arrival are always a nice touch!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Betsy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, February 4, 2014
I am so glad you enjoyed your stay and the cookies!

Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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769 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Lincoln, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 26, 2014

The breakfast is terrible. It's stuck in a closed hotel room, cramped and extremely limited on choices. Very poor security. Truck was tampered with twice that night...Alarms went off. Front desk person was extremely unprofessional. Breakfast is stuck in a small room with very limited choices. Terrible Doubletree.

  • Stayed January 2014, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Karin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, January 27, 2014
I am very sorry for the issues you encountered while our guest. Please know that I will be discussing your comments with our Food & Beverage Director, our Front Desk Manager and our outside security company. We pride ourselves on offering clean, comfortable accommodations as well as outstanding customer service and I apologize for our failure to do so during your stay.

Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
1 review
4 of 5 stars Reviewed January 26, 2014

The hotel staff was very great, warm and welcoming! They did not hesitate to allow us to feel comfortable. They were very sweet and concerned about our stay in hopes that everything was very beneficial to us, the customers. Great place to stay!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Siariel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, January 27, 2014
I am very pleased to read that our staff took such great care of you while our guest. Thank you for sharing your comments and we hope to see you again soon!

Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, United States
1 review
2 of 5 stars Reviewed January 24, 2014

This hotel is a bit aged, but to find a pile of dog feces in my room along with scattered feces in the carpet was obviously unacceptable. The staff did try to rectify the problem, however one wonders if that particular problem would make it through quality control, what else may exist!

  • Stayed January 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeffrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, January 27, 2014
Jeffrey,

We apologize for the very unfortunate experience that you had with comfort and cleanliness at our hotel. Please know that our guests’ health and safety is extremely important to us and we focus a great deal of our time and attention on them. We work closely with our housekeeping team to address and correct any situations that might occur. We have shared your comments with our staff and promise the situation has been successfully addressed. We hope you will give us another opportunity to provide the quality accommodations you deserve the next time you visit the area.

Thank you,
Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
7hsjVK1qjfGSO08PriLhI2g60-9JBR3jkd7o-GfBDx4
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2014

This place was just what we wanted. Room was nice, comfy bed. The Fanatics Bar and Grille cheeseburgers are out of this world. Good cookies at the front desk and they are not stingy with them either. A huge mega mall sits right behind this place with any shop you could think of with any restaurant your heart could desire. Plus, it is just a short drive up to Nashville. For my money, you can't beat this place.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DAVID G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, January 27, 2014
I am very pleased you enjoyed your stay and I thank you for sharing your comments.

Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royal Oak, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

This hotel has a great location. It is within walking distance to several good places to eat and a mall. It is a short drive to MTSU. The hotel staff from the front desk to the restaurant was very professional and courteous.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, January 21, 2014
Thank you for your comments. I was pleased to read that you enjoyed your stay and we hope to see you again soon.

Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayfield, Kentucky
2 reviews
3 of 5 stars Reviewed January 19, 2014

Rooms were nice, and kids loved the glass elevator and pool. My only recommendation for this hotel is to please make coffee more accessible in lobby!!! Breakfast is supposed to be served from 6am to 11am however at 10:30am they had already put up the "buffet." The food and coffee in the restaurant was good, but the room coffee was AWFUL! Other than that, it was a great stay!

  • Stayed January 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kaityph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review, January 21, 2014
I was pleased to read that you enjoyed the pool area - it is a favorite of those travelling with kids! I will share your comments with our Food & Beverage Director as the restaurant should adhere to the posted hours.
I had the opportunity to try the new DoubleTree by Hilton in room coffee last week and it is very good - I know you will like it so much better than what we currently offer. We are phasing the new coffee in over the next couple of months.

Sandra Roberson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Murfreesboro

Property: Doubletree by Hilton Hotel Murfreesboro
Address: 1850 Old Fort Pkwy, Murfreesboro, TN 37129-3363
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Murfreesboro
#5 Romantic Hotel in Murfreesboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Murfreesboro 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Murfreesboro, your ideal choice for Murfreesboro Tennessee hotels. The DoubleTree by Hilton in Murfreesboro provides lodging near Middle Tennessee State University, Middle Tennessee Medical Center, Alvin C. York Veterans Hospital and General Mills. We are also located near Murfreesboro attractions such as Tennessee Miller Coliseum, Oaklands, Stones River Battlefield, Cannonsburg, Sam Davis Home and Jack Daniel's Distillery. Nissan, State Farm, Pillsbury, Verizon and Stones River Mall are also nearby. When visiting Murfreesboro, Tennessee, make the DoubleTree by Hilton hotel Murfreesboro, your first choice for Murfreesboro hotels. ... more   less 
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Also Known As:
Doubletree Murfreesboro Hotel Murfreesboro

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