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“Dirty Dirty”

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DoubleTree by Hilton Murfreesboro
Ranked #5 of 37 Hotels in Murfreesboro
Reviewed January 24, 2014

This hotel is a bit aged, but to find a pile of dog feces in my room along with scattered feces in the carpet was obviously unacceptable. The staff did try to rectify the problem, however one wonders if that particular problem would make it through quality control, what else may exist!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jeffrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 27, 2014

Jeffrey,

We apologize for the very unfortunate experience that you had with comfort and cleanliness at our hotel. Please know that our guests’ health and safety is extremely important to us and we focus a great deal of our time and attention on them. We work closely with our housekeeping team to address and correct any situations that might occur. We have shared your comments with our staff and promise the situation has been successfully addressed. We hope you will give us another opportunity to provide the quality accommodations you deserve the next time you visit the area.

Thank you,
Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (931)
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682 - 688 of 931 reviews

Reviewed January 23, 2014

This place was just what we wanted. Room was nice, comfy bed. The Fanatics Bar and Grille cheeseburgers are out of this world. Good cookies at the front desk and they are not stingy with them either. A huge mega mall sits right behind this place with any shop you could think of with any restaurant your heart could desire. Plus, it is just a short drive up to Nashville. For my money, you can't beat this place.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank DAVID G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 27, 2014

I am very pleased you enjoyed your stay and I thank you for sharing your comments.

Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2014

This hotel has a great location. It is within walking distance to several good places to eat and a mall. It is a short drive to MTSU. The hotel staff from the front desk to the restaurant was very professional and courteous.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 21, 2014

Thank you for your comments. I was pleased to read that you enjoyed your stay and we hope to see you again soon.

Sandra Roberson
General Manager

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Reviewed January 19, 2014

Rooms were nice, and kids loved the glass elevator and pool. My only recommendation for this hotel is to please make coffee more accessible in lobby!!! Breakfast is supposed to be served from 6am to 11am however at 10:30am they had already put up the "buffet." The food and coffee in the restaurant was good, but the room coffee was AWFUL! Other than that, it was a great stay!

  • Stayed: January 2014, traveled with family
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Thank kaityph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 21, 2014

I was pleased to read that you enjoyed the pool area - it is a favorite of those travelling with kids! I will share your comments with our Food & Beverage Director as the restaurant should adhere to the posted hours.
I had the opportunity to try the new DoubleTree by Hilton in room coffee last week and it is very good - I know you will like it so much better than what we currently offer. We are phasing the new coffee in over the next couple of months.

Sandra Roberson
General Manager

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Reviewed January 19, 2014

Hotel staff were nice, room was clean and comfortable. We enjoyed the warm cookie at check in. The price was a little high for not having any breakfast options included besides coffee. Some fixtures need updating in rooms such as the heater/air conditioner, the one in our room was very loud and went off a few times an hour. Overall we were pleased with our stay.

Stayed: January 2014, traveled with family
Thank nrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 21, 2014

Thank you for sharing comments from your stay. I am pleased you enjoyed your stay and hope to have you stay with again soon. We do have some options that include breakfast that our team can share with you the next time you make a reservation.

Sandra Roberson
General Manager

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Reviewed January 17, 2014

Hotel staff was great the bartender was a sweethart I think her name was Lori we nickname her spankeee.The room where very clean the was great in fact i over sleep the bed was so good..I would stay there every time i go to murfreesboro

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 21, 2014

I am very pleased you enjoyed your stay and proud of Lori and her great customer service skills. I will share your comments with her and her supervisor.

Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

Had a very nice room. The employee's where very nice and tried real hard to please and make sure I had ever thing I needed. Our meeting rooms where always keep clean at all times. The lobby was always clean and always had hot fresh coffee. We had USA news paper ever morning. Had very good food in the restaurant at breakfast, lunch and dinner. Had good work out room. Also had a nice pool. Loved cookies at check in. Check in check out was smooth and easy also. Was very easy to get on internet also. They made sure I had all the coffee I wanted my room. They were very helpful for me due my wife having Alzheimer's making sure I had a room on the 1st. floor.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Leamon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded January 15, 2014

We love having your group each year. I am happy to know that you had another great experience at our hotel.

We hope to see you again soon!

Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Murfreesboro

Address: 1850 Old Fort Pkwy, Murfreesboro, TN 37129-3363
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Murfreesboro
#5 Romantic Hotel in Murfreesboro
Price Range: $111 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Murfreesboro 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Murfreesboro, your ideal choice for Murfreesboro Tennessee hotels. The DoubleTree by Hilton in Murfreesboro provides lodging near Middle Tennessee State University, Middle Tennessee Medical Center, Alvin C. York Veterans Hospital and General Mills. We are also located near Murfreesboro attractions such as Tennessee Miller Coliseum, Oaklands, Stones River Battlefield, Cannonsburg, Sam Davis Home and Jack Daniel's Distillery. Nissan, State Farm, Pillsbury, Verizon and Stones River Mall are also nearby. When visiting Murfreesboro, Tennessee, make the DoubleTree by Hilton hotel Murfreesboro, your first choice for Murfreesboro hotels. ... more   less 
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Also Known As:
Doubletree Murfreesboro Hotel Murfreesboro

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