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DoubleTree by Hilton Murfreesboro
Ranked #6 of 37 Hotels in Murfreesboro
Reviewed November 3, 2013

The Murfreesboro DoubleTree is not maintained to an acceptable standard. Although personnel try to be accommodating and understanding, they are in a losing battle! There are maintenance and facility wear issues that simply cannot be tolerated any longer. Each stay has some issue associated with it. A warm cookie is not the answer. We will not be staying there any longer, in spite of the competetive rate offered our company.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded November 16, 2013

Thank you for sharing your comments regarding your recent stay. I would love the opportunity to personally address your concerns. Please feel free to contact me at the hotel at your convenience.

Sincerely,
Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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751 - 757 of 964 reviews

Reviewed November 2, 2013

In two recent stays at this property, we specifically requested a room with a bathtub in our reservation. Evidently they no longer exist in many properties. Nothing mentioned about our request at check-in. I sent a note to HHonors customer service why the reservation service cannot advise if the rooms have bathtubs or showers. They for sure tell you how great the shower rods are. Unfortunately this is the only place to complain about Hilton in general. Here was the response from customer disservice.

I apologize but each Hilton Worldwide Hotel may not have bath tubs.

Laura S.
Email Coordinator
Customer Care Email Department
Hilton Reservations and Customer Care

  • Stayed: October 2013, traveled as a couple
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Thank bionea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded November 4, 2013

Thank you for taking the time to share your comments. At our property, the only rooms with showers only are located on the executive level. All other rooms do have a tub instead of just a shower. I apologize that my staff did not share this information with you at the time of your arrival.

Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2013

I used to stay in Nashville, but the prices are too high. This hotel is nice, priced fairly and not too far from Vanderbilt and downtown. Multiple restaurants within walking distance. Convenient to shopping. Agreement with Golds gym is great. Great alternative!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

We had one issue when the refrigerator and lights beside the bed stopped working. We told the desk clerk as we were leaving for the day. It was fixed by the time we got back... but the room was not cleaned worth a darn. Trash was not taken up, floor was not vacuumed, no kleenex in the box. Not sure why... but the next day (and every other day) it was clean as a whistle. I'm assuming maintenance was in there. Quite place, comfortable bed and pillows, nice towels. Overall very pleased.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank msf4cubs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

This was a very nice hotel stay, excluding the terrible room service from the 'in hotel' restaurant "Fanatics". We were so tired from our trip we decided to eat in instead of going to a nearby restaurant. Our room service order was completely botched and the food was barely warm even though it was delivered quite quickly... pre-prepared?? We would probably stay here again but we will go out to eat next time. Our advice? Walk less than half a block to the Outback steakhouse and have a great meal!

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandramiller, General Manager at DoubleTree by Hilton Murfreesboro, responded to this reviewResponded November 4, 2013

I am very sorry for the poor quality of the room service food. Your comments have been shared with our Food & Beverage Director and the Restaurant Manager.

Sandra Roberson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

Very clean room. No evidence of bed bugs. Walls are very thin; most nights, it was quiet enough, but some nights difficult to sleep due to hallway noise. Paid 60 dollars more per night than for other local hotels, and yet no complimentary breakfast. Internet extremely slow. Dog friendly, although they charge a 40 dollar pet fee.

  • Stayed: October 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Jacqueline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

I stayed at the hotel as an overflow guest from Embassy Suites Hotel & Conference Center. It was nearby and was easy to find from the Embassy Suites Conference Center. Doubletree did not have a breakfast included package like the Embassy Suites, but an IHOP was only a block or so away and provided that need. The warm cookie at arrival was a real treat. There was a dog show going on in the area and some participants were staying here, so I was disturbed at night by a barking dog in one of the nearby rooms. When I mentioned it to the desk staff, they were able to take care of it.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Carolyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Murfreesboro

Address: 1850 Old Fort Pkwy, Murfreesboro, TN 37129-3363
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Murfreesboro
#5 Romantic Hotel in Murfreesboro
Price Range: $100 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Murfreesboro 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Murfreesboro, your ideal choice for Murfreesboro Tennessee hotels. The DoubleTree by Hilton in Murfreesboro provides lodging near Middle Tennessee State University, Middle Tennessee Medical Center, Alvin C. York Veterans Hospital and General Mills. We are also located near Murfreesboro attractions such as Tennessee Miller Coliseum, Oaklands, Stones River Battlefield, Cannonsburg, Sam Davis Home and Jack Daniel's Distillery. Nissan, State Farm, Pillsbury, Verizon and Stones River Mall are also nearby. When visiting Murfreesboro, Tennessee, make the DoubleTree by Hilton hotel Murfreesboro, your first choice for Murfreesboro hotels. ... more   less 
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Also Known As:
Doubletree Murfreesboro Hotel Murfreesboro

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