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“This Pei Wei is the Pits”
2 of 5 bubbles Review of Pei Wei Asian Diner - CLOSED

Pei Wei Asian Diner
Cuisines: Chinese, Asian, Japanese
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Seating, Takeout, Wheelchair Accessible
Nashville
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“This Pei Wei is the Pits”
2 of 5 bubbles Reviewed August 12, 2012

I am a big fan of Pei Wei and eat there an average of twice a week and have visited scores of units around the country. Love the place. This Murfreesboro restaurant is an outlier and a big disappointment. I'm writing this review only after four consecutive negative experiences at this location. On a prior visit, the manager told me they have had a lot of trouble retaining quality employees, and it's certainly obvious. On my last visit on Friday, 8/10/2012: the order taker was not friendly, the hot and sour soup was not hot, the crab won tons were slightly burnt. Kung Pao chicken featured undercooked beans. When I arrived two employees were on break, sitting at the counter. One was eating, the other had his head down and was taking a nap. The tea container was missing completely, so I was forced to select from the wretched Coca Cola freestyle machine, which is another story in itself. Eight of the basic flavors on the first page were out ... which, if you know anything about these machines, means there were very few choices. There were no knives. The table was sticky. The people working at this location clearly do not care. I've been eating at this Pei Wei since it opened, but no more. This place has become, in my opinion, the scourge of a very fine chain.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

41 reviews from our community

Visitor rating
    10
    10
    8
    5
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Smyrna, Tennessee
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Excellent Takeout”
5 of 5 bubbles Reviewed May 20, 2012

Pei Wei is a frequent choice of ours for reasonably priced and tasty take-out after work!

Visited April 2012
Helpful?
Thank Sherry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalton, Georgia
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Pretty good!”
4 of 5 bubbles Reviewed August 7, 2011

I like this restaurant a lot! The food is great, I especially love the Blazing Noodles with shrimp, and the price is reasonable. We always take home leftovers! Even my son, who is hard to please, loves the kids dishes. The staff was very nice and I love that they have outdoor seating. Over all, a nice family place to eat.

  • Visited September 2010
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tivy06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidTN
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Not good”
1 of 5 bubbles Reviewed March 19, 2011

Went here with 2 other people. No one I was with thought it was any good and it was over priced. None of usfinished our meals, we didn't take it to go nor will we be going back. I like to tell people to try everthing at least once, for they may like it. I'm having a hard time saying that of this place. BTW, I live in Thailand.

  • Visited July 2010
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank letsdosomething
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
94 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Nice lunch”
4 of 5 bubbles Reviewed February 5, 2011

I ate lunch here with two other people. Everyone enjoyed their food- lettuce wraps, orange chicken, and thai chicken. The atmosphere is nice, and the staff is all attentive and friendly.

  • Visited February 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank summerhydrangea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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