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“Not quite as good as other Hampton's”

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Hampton Inn & Suites Murfreesboro
Ranked #2 of 36 Hotels in Murfreesboro
Certificate of Excellence
wisconsin
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Not quite as good as other Hampton's”
4 of 5 bubbles Reviewed December 2, 2012

We spent a couple nights at this hotel last week. The young lady at the front desk was polite and friendly and check in was quick. The lobby was clean and nicely decorated for the holidays. Our room was large and clean. The location is good and an easy walk to several restaurants. However, our room was not touched while we were there, in spite of the fact that we were out of the hotel from 9am to 3:30 pm the second day. We're not especially messy people so it wasn't the end of the world, but we would have appreciated the bed being made, waste baskets emptied, and the bathroom freshened. Also, breakfast was disappointing. The eggs were inedible and the waffle just barely so. The ham was good. We usually choose Hampton for their great breakfast buffet. Maybe company policy has changed and this is the best we can expect.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank newtravelerWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Murfreesboro, responded to this review, January 12, 2013
Thank you for taking the time to write a review about your stay at the award winning Hampton Inn & Suites Murfreesboro, TN. It is our job to exceed our guest's expectations and not diasppoint them. I have personally addressed your comments with the management team and and assure you these guest service items have been corrected. I'm sorry and hope that you will give us another try to win back your business. Tim Rice, President, Mountaintop Management, LLC.
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785 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
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English first
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

Easy access off of Medical Center Parkway, every evening they have a complete managers reception. Very clean hotel friendly staff, if there is ever anything wrong its fixed right away. Smaller fitness center however, the hotel is close to many restaraunts.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Murfreesboro, responded to this review, January 12, 2013
Thank you for staying at the awarding winning Hampton Inn & Suites Murfreesboro, TN. Our staff and management team love taking care of our guests and strive to provide legendary service on a daily basis. I appreciate your comment concerning our fitness center. Because some of our guests desire more fitness equipment and exercise options, we have arranged for you to work out at the Gold's Gym which is a only 1 mile away from the hotel. During your next trip the front desk will provide you directions and you just show your room key to enter the gym. Thanks for your business and we look forward to your next stay. Tim Rice, President, LLC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 29, 2012

Not many Hamton Inns are dog friendly which is very disappointing. This hotel WAS and we were very impressed with the cleanliness, decor, and layout of our room. The young lady at the front desk was very professional and friendly. The hotel is set off the road a bit and so it is very quiet, we didn't hear any road noise at all. The bed and bedding were very clean, updated and comfortable. I wish more Hamptons were dog friendly as I think dogs do less damage than some people! We could have easily spent another night or two in this hotel and will definitely make it a stop on our way to Florida!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BonitaGirl56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Murfreesboro, responded to this review, January 19, 2013
Thank you for staying at the award winning Hampton Inn & Suites Murfreesboro. We love taking care of our guests as well as our four legged guests. It is our goal to exceed our guest's expectations on a daily basis. We look forward to your return trip back from Florida. Tim Rice, President, Mountaintop Management, LLC.
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Clarksville, TN
Level Contributor
3 reviews
5 of 5 bubbles Reviewed November 11, 2012

We had a choice amongst many different hotels/chains during a recent soccer tournament in Murfreesboro, but selected the Hampton Inn based on TripAdvisor reviews. They have definitely earned yet another excellent review from me! Check in was quick/easy, parking was ample/close to entrance and our room was clean and comfortable. My kids really enjoyed the popcorn machine in the lobby and the free breakfast buffet was one of the best I've been to. The location was very convenient, yet away from the hectic "hub" of hotels that are nearby. If we are in this area again, I will definitely book a stay at this Hampton Inn!

  • Stayed November 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Camille S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Murfreesboro, responded to this review, January 19, 2013
Thanks for selecting the award winning Hampton Inn & Suites Murfreesboro as your hotel while playing in the soccer tournament. We love taking care of visiting athletic teams that play tournaments in the Murfreesboro area. It is our goal to exceed our guest's expectations and we look forward to your return stay. Thanks again for your business. Tim Rice, President, Mountaintop Management, LLC.
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Red Oak, Iowa
Level Contributor
77 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

I love Hampton Inns and I was not at all dissapointed with this stay. Comfortable beds, quiet rooms, friendly staff, lovely decor, the list goes on.

Our room was immaculately clean and the staff bent over backwards to help us with anything we needed. Very centrally located and in a long line of hotels this is the one to drive right to.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Merdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TimothyRice, President at Hampton Inn & Suites Murfreesboro, responded to this review, January 19, 2013
Thank you for staying at the award winning Hampton Inn & Suites Murfreesboro. We know that you have lots of lodging choices to select from and appreciate you selecting us and mentioning that your stay was "Perfect". The staff and management love to take care of our guests and try to provide ledgendary service one guest at a time. We look forward to your return visit. Tim Rice, President, Mountaintop Management, LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christiana, Tennessee
2 reviews
5 of 5 bubbles Reviewed November 5, 2012

We recently celebrated our 50th wedding anniversary. For our out-of-town friends and family, we suggested booking accommodations at the Murfreesboro Hampton Inn & Suites. Everyone that stayed at the Hampton was complimentary of the property and staff.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
5 of 5 bubbles Reviewed October 31, 2012

We had no special place to stop for the night, but checked into the best Hampton Inn ever!!! The guestroom amenities were more than any other place we have stayed ....including a vacation club! There was a popcorn machine in the lobby plus we arrived just in time for a dessert bar that included a chocolate fountain for fruit! The staff was very pleasant and appeared to love their job!!! When we found our invoice under the door the following morning, there was also a letter from the property manager requesting any comments to be sent to him personally if his team did not exceed expectations during our stay. I could not think of 1!!!! When in that area again, we will DEFINITELY stay there again!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lormik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Murfreesboro

Property: Hampton Inn & Suites Murfreesboro
Address: 325 N Thompson Ln, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Murfreesboro
#2 Business Hotel in Murfreesboro
#2 Family Hotel in Murfreesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Murfreesboro 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
This luxurious Hampton Inn & Suites Murfreesboro hotel is a 101-room property, with a two-story lobby and stone fireplace. Relax by our outdoor pool or enjoy our on-site fitness center. Complimentary amenities include our daily "On the House" hot breakfast buffet, local calls, copies of the USA Today, and wireless high-speed Internet access. Each room of our hotel features a coffeemaker, iron, ironing board, hair dryer, voicemail and 32' HD Flat Screen TV's with cable and HBO. The Hampton Inn & Suites Murfreesboro hotel offers pet-friendly rooms, as well as pet walking trails. We also offer connecting rooms, cribs, and our Studio Suites include microwaves and refrigerators. ... more   less 
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Also Known As:
Hampton Inn And Suites Murfreesboro
Hampton Inn & Suites Murfreesboro Hotel Murfreesboro
Hampton Inn Hotel Murfreesboro
Hampton Inn Murfreesboro
Murfreesboro Hampton Inn

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