Rude person working at the front desk. The man at the front desk put four people in a room with a king bed and hide a bed-not what we were wanting or asked for. Rooms were not clean. Tons of dirt and dust all along the edges of the room. We had to beg for more towels. We were given two bath towels for four guests plus we needed towels for the pool. We were "allowed" three additional towels but were told that is all they could give us. The bottom of the pool had sharp objects in it and my daughter hurt her foot on them. The cable went out and when we called the front desk about it the same man at the front desk was very rude and said-YES! I KNOW!!!! When we were in the lobby asking for more towels (that was the second time we had to go ask for them) more people were calling and asking about the cable and they too were yelled at. Yelling at the guests? Really???? Who does that? Breakfast was very minimal and I had a hard time finding anything I could/would eat. When we told another front desk clerk at check out about the filthy rooms and the rude employee from the previous night, the man/boy was not at all helpful. It would be very hard for me to ever book a room at another America's "Best" and I certainly wouldn't stay at this one every again. The only positive thing I can say is that this hotel is close to many stores and restaurants-but notworth it-stay somewhere else!
- Official Description (provided by the hotel):
- Americas Best Value Inn and Suites Murfreesboro offers the most value for your money when staying for business, pleasure, or just passing through. We offer a seasonal outdoor pool, meeting facility, business center, and guest laundry facility. Our hotel also provides free continental breakfast, free coffee, free newspapers, and free Wi-Fi. All of our clean spacious guest rooms feature microwaves, mini-fridges, coffeemakers, hairdryer, cable TV, HBO, ESPN, table with chairs, alarm clock radios, and free local and long distance calls. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For those guests who are in town on longer term corporate assignments or business trips we also offer special weekly and monthly rates, as well as direct billing options. For your convenience our hotel offers both smoking and non-smoking rooms. Pets are welcome, restrictions and charges apply. We are conveniently located off of exit 81B from I-24 and are close to Middle Tennessee State University, Stones River National Battlefield, and Cannonsburgh Pioneer Village. Americas Best Value Inn and Suites Murfreesboro is your best choice with ideal accommodations and location whether you are in town for the historical sites, popular events, the great outdoors, or simply passing through on your way to Nashville. Our goal is to provide our guests with a great experience, not just a place to stay. At Americas Best Value Inn and Suites Murfreesboro, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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