Been a priority club member since it was just HI back in the late 80's. Transferred to Marriott where I'm Platinum and stay often but based on ratings decided to give this Candlewood a try. First impressions, wow this place looks pretty nice and new. Walk to the front door where several guests are right at the door smoking which smells very nice (not!) and carries into the door and lobby. Check in and initial the bill where is says there is a $250 cleaning fee if you smoke in the room, get my room key, ride the elevator to the 4th floor where I look at my wife and say "do you smell smoke?" and she says "yes". We walk into our room and wow it was a trip back to the 80's and 90's when hotels actually allowed smoking in rooms. Called down and they said yea we allow smoking in your section of the 4th floor and sorry we didn't have any non-smoking rooms (even though thats what I reserved). I went down to see if they had an air filter or something to help the stench and they offered a can of air freshener and said we have an ionizer but can't put it in the room while you are there.... Leave for dinner and you guessed it, the guys from the non-smoking rooms down the hall (sign on door) get on the elevator with us and go out front to fire up and hang out. Really! Even the smokers don't want a smoking room. The staff could have cared less and most often just didn't even look at you or speak when you came in and out. Last chance for me, I will be back at Marriott where all properties are non-smoking.
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- Candlewood Suites Murfreesboro Hotel Murfreesboro