We can't understand why we did not read the reviews "before" we made a reservation at this hotel. Big oversight on our part and we paid the price. It may be cute and pleasant looking from the outside....but once you enter.... all goes downhill. This was the dirtiest, most disgusting hotel we have entered in a long time. We have stayed at many Country Inns in the past and just could not believe it. What a disgrace to the chain.
After approaching front desk to inquire if there was a "better, updated, cleaner, more sanitary" room, they advised all the rooms were the same. After approaching front desk a second time for cleaning supplies so we could at least "use" the bathroom, they offered a whirlpool room upgrade. We moved our things to this room and the outdated, green, heart-shaped whirlpool tub was not a perk! Six gallons of bleach would not coax me to even soak my feet in it. Both rooms had carpet stains that looked like the carpet had NEVER been cleaned. The last straw was the dead bugs by the bed and the spider webs on the ceiling and walls. 4 thumbs down!!!
With luggage in hand, we checked out and the front desk refunded our room charge (we were there 45 minutes) and apologized. The "plus" was he was nice and understood. Note: NO POOL as pictured. The management has CLOSED THE POOL.
- Official Description (provided by the hotel):
- Book a spacious room or suite at the Country Inn & Suites By Carlson, Murfreesboro, TN to ensure you have all of the comforts of home, from free high-speed Internet access to the complimentary, hot Be Our Guest Breakfast buffet. Business guests can work efficiently with a 24-hour business center and on-site meeting space, while all guests can enjoy the fitness center and Read It & Return Lending LibrarySM. Grab a complimentary chocolate chip cookie from the lobby before exploring this hotel's location near MTSU's Murphy Center and Main Street in Murfreesboro, TN. Stones River National Battlefield, Discovery Center at Murfree Spring and various shopping options are also situated nearby. ... more less
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- Also Known As:
- Country Inn & Suites Murfreesboro Hotel Murfreesboro
- Country Inn And Suites Murfreesboro
- Country Inn Murfreesboro
- Murfreesboro Country Inn