Not kidding when I say this....worst hotel experience I've ever had. I spent one night at this hotel to attend a friend's wedding in the area. Our friend blocked rooms here and our room was ready on time, however several other friends of ours did not have their rooms ready until 9pm at night for a 3pm check in. When I entered our room on the third floor it smelled as if someone vomited all over the walls. I asked the front desk to have someone at least spray febreeze and put some air fresheners in the room and was told it would be done. As I was leaving another gentleman was complaining about his room not being ready and every time he asked how long the response was "15 mintues". 15 minutes ended up being an hour and I never found out if he ever got a room. I returned back to the hotel after the reception and nothing was done. The staff their clearly does not care. Other then the hotel smelling bad (I went into several other guest rooms of our friends that also were having problems on the third floor) they also are the only hotel I know that charges for parking. Do yourself a favor and stay in the Hilton across the street. The place looks great.
- Official Description (provided by the hotel):
- Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Scranton
- Scranton Radisson