We were planning a nice pre-holiday getaway, but this was really disappointing. The desk staff - specifically the manager - could have made it a great stay, but chose not to. She initially put us in a room, literally in the elevator shaft. If there were three elevators, this room would not exist. We went back down and asked to be moved to a quieter room. She said she was upgrading us and moved us across the hall from the elevator into a room that smelled of filth. You could not eat in this room. It was disgusting. The noise level made sleep an impossibility. They sent me a survey after the stay. I said what I'm saying here. They responded coldly and really didn't seem to care at all. The restaurant and restaurant staff were excellent , but I will never stay in this dump again.
- Official Description (provided by the hotel):
- Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Carlson, Priceline, Hotels.com, Travelocity, Expedia, Booking.com, Hotwire, Cheap Tickets and getaroom.com so you can book your Radisson Lackawanna Station Hotel Scranton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Scranton
- Scranton Radisson