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“Decent food - Poor service”

Thai Rak Thai Restaurant
Ranked #15 of 304 Restaurants in Scranton
Price range: $7 - $20
Cuisines: Asian, Thai
More restaurant details
Restaurant details
Good for: Special occasions, Families with children, Large groups
Dining options: Lunch, Dinner, Reservations
Description: Thai Rak Thai restaurant was opened in 2006. It is located on Adams Avenue, downtown of Scranton. The restaurant is made up of two dining rooms which serve approximately 120 customers. The interior is decorated with some unique artworks from Thailand. As you dine in, the Asian style interior design, foods and Thai music will give you a warm and comfortable atmosphere, perfect for chatters, family gathering, and even business meals. We serve original and fusion Thai foods which include vegetarian, vegan, seafood, poultry and meat, choice of noodles and rice, which are seasoned with Thai spice and herbs. For beverages, we offer drinks that are originally served in Thailand such as Thai tea, coffee, coconut juice, etc. Besides, our restaurant is BYOB which allows customers to bring their own choice of alcohol beverages without extra charge for opening the bottle and chilling. We also reserve tables for customers who plan to have celebration on special occasions. Nonetheless, we have our special way of dedicating birthday songs which will definitely give you a surprise! We would like to thank all customers who given us the chance to serve you. We will maintain the quality of food and provide our best service to all customers. We will not stop improving in order to deliver what is best for you. We hope that all of you will return to the restaurant in the future and give us the chance to serve you again.
Philadelphia, Pennsylvania
Level 3 Contributor
7 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Decent food - Poor service”
Reviewed March 27, 2013

We have been to Thai Rak Thai twice now and both times we enjoyed our food but we have also visited the newer Thai Thai a few blocks away and found the food a little better there. We sampled the same dishes at both places to compare. Overall, the quality of the meat ingredients was higher at Thai Thai and even some of the spices seemed more flavorful at the other restaurant. Our chicken wasn't super tender at Thai Rak in our dishes or soup.

In the end, I would rate the food as pretty good. But I would also say Thai Thai's food was a step up. It's kind of a wash considering Thai Thai has higher prices though.

A bigger factor for us, though, was the rude service we got on our second visit. The waitress seemed completely uninterested in answering our questions or being helpful. She had a downright poor attitude. We didn't like the service at all. I know not all of the servers there have a bad attitude, but she really spoiled our experience.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank wastedwords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
West Pittston, Pennsylvania
Level 4 Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Great to have in town?”
Reviewed March 5, 2013

Always greated as if we are family. The food is on par with some of the best Thai I have have anywhere Nationally, they will try to accommodate any personalized menu requests and the service is as good as the food based on at least 6 dinners here. In Scranton one of the best and not to be missed.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank dad113056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MESHOPPEN
Level 2 Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Thai Rak Thai ROCKS!!!!!”
Reviewed February 26, 2013 via mobile

We had a guy's trip specifically to enjoy spicy Thai food. We were not disappointed. The food was excellent, perfect blend of hot (made my nose run, I told the waiter to melt my head!!) yet still allowed the full gamut of spices to please my palate. I had the beef Satay (loved the dipping sauces), lamg salad (chicken with the best dressing) and the spicy thai curry with pork. The spicy sauce was soooooo good with the peanut, beans, peppers, curry, etc. It was so buttery smooth with the rice it was amazing. The desert was good. It was the honey banana. Sliced bananas dipped in honey, wrapped in won ton and deep fried. Served with a strawberry sauce around a scoop of coconut ice cream. My beverage was the Bubble Tea. Jasmine green tea infused into large tapioca balls and served under a blend of green tea and green tea ice cream blended into a smoothie. The service was quick, courteous and efficient. The restaurant was very clean and well lit with a nice level of background music. The only negative is the parking in Scranton, but that's not Thai Rak Thai's fault.

Helpful?
Thank MikeoftheMountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ridgefield, CT
Level 2 Contributor
7 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“great restaurant!”
Reviewed February 19, 2013

My wife and I ate there for our Valentine's Day dinner. The food is great. Excellent Pad Thai. The only negative was that the service was a little slow.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jwsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south gibson, pa
Level 4 Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Always Delicious”
Reviewed February 15, 2013

My husband and I have eaten at this restaurant many times. We think they serve the best Thai food in the Scranton area. The sauces are very flavorful and the service is excellent. It is BYOB and we often take a bottle of wine to enjoy with our dinner. The atmosphere is so nice that it is the least expensive place we know for a romantic dinner.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CathyBW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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