We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Huge Hotel with great staff in a fairly small City”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Scranton & Conference Center
Ranked #1 of 10 Hotels in Scranton
Certificate of Excellence
GreenLeadersGold level
Seattle, Washington
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Huge Hotel with great staff in a fairly small City”
Reviewed November 8, 2013

First time to Scranton. I flew in last night super late, and drove through neighborhoods from the airport to get to the "city". This hotel is huge and takes up almost a full city block. Check-in was easy, rooms are very clean and the hotel looks to have been remodeled in the past 2-3 years. Very clean, sleek and modern.

Room Service breakfast was reasonable and delivered on time. Have no complaints. Only stayed 1 night, but I would say this is probably your best option in Scranton for a full-service hotel.

Room Tip: I had a corner room, not sure if any of them are better or worse though. Seems like a quiet and clea...
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladybugkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 29, 2013
Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. Become our fan on Facebook or follow us on Twitter you’ll be up to date with all the fun events and activities going on in the area.
We look forward to the next time you come to Scranton!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

886 reviews from our community

Traveler rating
    563
    234
    55
    21
    13
See reviews for
291
172
50
284
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Wood, Pa., United States
1 review
Reviewed November 6, 2013

The Hotel in itself is extremely good. My problem is the location of the Hotel-on a corner street-parking 1/2 block away from hotel.This is not good when you have a convention with 300 and over guests trying to load and unload at the same time. No access from the parking garage tinto the hotel as this is a city owned garage and I understand the security reasons, but I feel there should be someway the city could assist in these situations. If you are handicapped as my companion and I were it is an extremely serious concerrn, especially loading-unloading and the walk from the garage to the hotel.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 22, 2013
Thanks so much for reviewing our property. Your comments and honesty are greatly appreciated. We do accommodate any of our handicap guests, in the future please notify our front desk staff of the situation and they are able to issue you a pass to keep your car parked conveniently under the port cache. Here at the Hilton Scranton we strive for excellence and we take any comments about otherwise very seriously. Please stay with us again next time you’re in the area so we can prove to you that we can exceed your expectations.
- The Hilton Scranton Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, United States
1 review
Reviewed November 6, 2013

If staying in Scranton this is a great hotel to stay at. Very clean and the rooms are spacious and modernized. Facility has a good gym and nice pool as well. I enhoyed the breakfast buffet in the morning -- much choice with certain items made to order.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 19, 2013
Thank you so much Andrea F., for taking the time to post your feedback. We appreciate all of your comments. Our property recently completed a 2.3 million dollar renovation along with a $45,000 update to our fitness center with state of the art equipment! The Hilton Scranton accommodates all of our guests with extended hours to our 50ft lap pool and whirl pool room as well as 24 hour access to the fitness center. Trolley’s Bistro not only has an Ultimate Breakfast Buffet with omelets cooked to order but an A la Carte menu with excellent healthy choices. We are so glad you enjoyed your meals here and we hope you tried every one of our three restaurants!
See you again soon,
The Hilton Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 4, 2013

I went for the bed and breakfast package and the bed was great but the breakfast was terrible. This hotel is located in downtown Scranton across the street from the Radisson. So it is convenient if you want to stay in the downtown area of the city. There are many bars and restaurants within walking distance and the rooms are nice and clean. However, skip the breakfast because it is really bad. Service by the hotel staff was fine. Price is reasonable.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kriskk13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 19, 2013
Thanks so much for reviewing our property. Your comments and honesty are greatly appreciated. We have addressed the points you have mentioned in your review. Here at the Hilton Scranton we strive for excellence and we take any comments about otherwise very seriously. Please stay with us again next time you’re in the area so we can exceed your expectations.
- The Hilton Scranton Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LeClaire
Level Contributor
76 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 4, 2013

Just spent another week at the Hilton Scranton and I must say this is just a pleasant place to stay. Not only is the Hotel and room very clean, everyone from the people you meet during check in to the servers at the restaurant are always responsive and friendly. But the thing I like most about the Hotel is that for the four days I was there I didn't hear any noise from other rooms. No talking, no TV's, no door banging. And the Hotel was full. Having a quiet room where I can get a good nights sleep is number one to me, and this Hotel is very quiet.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flyklr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 19, 2013
Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. We recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms and I’m glad you took notice of the effort in making your stay as comfortable as possible. If you are not already, please join our complimentary rewards program. Being a Hilton Honors Member is a great way to get perks by being loyal to our brand. As a Hilton Hhonors member you can enjoy our Hhonors Reception on Wednesday nights. Just a little way to say ‘thank you’ for being a loyal Hilton guest! We hope to see you soon!
- The Hilton Scranton Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Astoria, United States
1 review
Reviewed November 4, 2013

Simply said...just average. There was nothing that stands out about this hotel. Front desk does not go out of their way to help. It seems as though anyone can just walk in to this hotel off the street...no questions asked. Pool wasn't very clean.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 19, 2013
First let me thank you, Steven for choosing The Hilton Scranton for your stay and for taking the time to give us a Trip Advisor review! Everyone at the Hilton Scranton strives for the excellence. We love and take pride in taking care of our guests and making everyone feel welcome. Also we recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms. Your comments and honesty are greatly appreciated. We look forward to your next visit to Scranton.
-The Hilton Scranton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 2, 2013 via mobile

Well kept and clean hotel in downtown Scranton. Stayed here the weekend of October 25th. Easy to get to, and garage parking is just down the one-way street. Minor drawback in that there's no direct access to the hotel from the garage. Seems that would have been thought of with, apparently, newer construction. Staff is courteous and efficient, and everything went smoothly. King room was nicely appointed. Will stay here again.

Stayed October 2013, traveled with family
Helpful?
Thank GM_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 18, 2013
GM_Florida,
Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. Become our fan on Facebook or follow us on Twitter you’ll be up to date with all the fun events and activities going on in the area. We look forward to the next time you come to Scranton!
-The Hilton Scranton Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Scranton
0.1 mi away
Radisson Lackawanna Station Hotel Scranton
2.6 mi away
Hampton Inn Scranton at Montage Mountain
2.7 mi away
Comfort Suites
Comfort Suites
#4 of 10 in Scranton
384 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Four Points by Sheraton Scranton
3.4 mi away
Microtel Inn & Suites by Wyndham Dickson City/Scranton
3.4 mi away
Fairfield Inn Scranton
Fairfield Inn Scranton
#5 of 10 in Scranton
237 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Scranton & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Scranton & Conference Center

Property: Hilton Scranton & Conference Center
Address: 100 Adams Ave, Scranton, PA 18503-1826
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Hotels.com, Hotwire, Priceline, Travelocity, Cancelon, Cheap Tickets, Jetsetter, getaroom.com and HotelQuickly so you can book your Hilton Scranton & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Scranton Hotel Scranton
Hilton Scranton And Conference Center

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing