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“Keeps getting better”

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Hilton Scranton & Conference Center
Ranked #1 of 10 Hotels in Scranton
Certificate of Excellence
GreenLeadersGold level
LeClaire
Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Keeps getting better”
Reviewed November 4, 2013

Just spent another week at the Hilton Scranton and I must say this is just a pleasant place to stay. Not only is the Hotel and room very clean, everyone from the people you meet during check in to the servers at the restaurant are always responsive and friendly. But the thing I like most about the Hotel is that for the four days I was there I didn't hear any noise from other rooms. No talking, no TV's, no door banging. And the Hotel was full. Having a quiet room where I can get a good nights sleep is number one to me, and this Hotel is very quiet.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flyklr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 19, 2013
Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. We recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms and I’m glad you took notice of the effort in making your stay as comfortable as possible. If you are not already, please join our complimentary rewards program. Being a Hilton Honors Member is a great way to get perks by being loyal to our brand. As a Hilton Hhonors member you can enjoy our Hhonors Reception on Wednesday nights. Just a little way to say ‘thank you’ for being a loyal Hilton guest! We hope to see you soon!
- The Hilton Scranton Team
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915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • French first
  • Italian first
  • Russian first
  • Any
English first
Astoria, United States
1 review
Reviewed November 4, 2013

Simply said...just average. There was nothing that stands out about this hotel. Front desk does not go out of their way to help. It seems as though anyone can just walk in to this hotel off the street...no questions asked. Pool wasn't very clean.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 19, 2013
First let me thank you, Steven for choosing The Hilton Scranton for your stay and for taking the time to give us a Trip Advisor review! Everyone at the Hilton Scranton strives for the excellence. We love and take pride in taking care of our guests and making everyone feel welcome. Also we recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms. Your comments and honesty are greatly appreciated. We look forward to your next visit to Scranton.
-The Hilton Scranton
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Tampa
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 2, 2013 via mobile

Well kept and clean hotel in downtown Scranton. Stayed here the weekend of October 25th. Easy to get to, and garage parking is just down the one-way street. Minor drawback in that there's no direct access to the hotel from the garage. Seems that would have been thought of with, apparently, newer construction. Staff is courteous and efficient, and everything went smoothly. King room was nicely appointed. Will stay here again.

Stayed October 2013, traveled with family
Helpful?
Thank GM_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 18, 2013
GM_Florida,
Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. Become our fan on Facebook or follow us on Twitter you’ll be up to date with all the fun events and activities going on in the area. We look forward to the next time you come to Scranton!
-The Hilton Scranton Family
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monclova, ohio
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 28, 2013

Stayed at the Scranton Hilton recently for a family wedding! Excellent location, walking distance to shops and restaurants. Cool pubs nearby give this a college town feel! Beds with signature pillows give a perfect nights sleep. Rooms spacious but Hilton standard! Hotel amenities include a nice fitness center, great elliptical! Pool, and hot tub- clean ! Wi-Fi, strong connection. Computers/printers in lobby. Also a pub and nice gathering area in lobby. Restaurants on site- brunch was enough for the day! Really excellent- omelets cooked to order, hot and cold buffets- large variety. Good coffee. Staff was pleasant and helpful. Wedding Reception catered on 2nd floor- again over the top! Staff did everything right! Food was delicious! Would highly recommend this hotel! When I commented on how new it looked- inside and out-I was informed it was recently renovated. Parking was the only minor neg. It was close but not adjacent. Have to remember to get ticket validated.

Room Tip: Rooms near elevators - not as quiet as others.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 18, 2013
Thank you so much Mary, for leaving us such a detailed review!
Everyone at the Hilton Scranton loves and takes pride in all of the weddings held in any one of our ballrooms. Taking care of our wedding guests is one of the keys to making a wedding spectacular. If you really love the amenities and items in our guest rooms there is a website called Hilton to Home, check it out! We recently gave our fitness center a $45,000 renovation with state of the art equipment, Thanks for noticing. Scranton is full of great restaurants, pubs and locally owned stores and with our convenient location it’s easy to walk everywhere! Breakfast in Trolley’s, our restaurant located in our lobby, has not only an Ultimate Breakfast Buffet but an A la Carte menu with excellent healthy choices!
Thanks, again for your review of the Hilton Scranton and Conference Center.
We look forward your next stay with us.
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Columbus, United States
1 review
Reviewed October 27, 2013

This Hilton has a very friendly, knowledgeable, and helpful staff, with well-decorated, comfortable, quiet rooms. The entire stay was pleasant, with quick check-in and automatic check-out. It is also well located to downtown restaurants and shops and to the University.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 14, 2013
There are so many little gems that Scranton has to offer and we are glad you got to visit them and with our convenient location it’s easy to! If you become our fan on Facebook or follow us on Twitter you’ll be up to date with all the fun events & activities going on in the area. We look forward to the next time you come to Scranton! Thanks for your review of the Hilton Scranton and Conference Center. We look forward your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Everett, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2013

We had a very good experience at the Scranton Hilton. We arrived early for a wedding on a Saturday and they were able to get us into a room so we could change after having driven 4 hours. Check was quick, room was very nice and clean. They gave us directions for a quick bite to eat before the wedding. Easy checkout. Very nice experience

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 14, 2013
Thank you for taking the time to give us your feedback! We at the Hilton love and take pride in our weddings as well as taking care of all of your requests. Our staff will take the extra minute without hesitation to make our wedding guests stay perfect. Can’t wait to see you again when you come back to Scranton!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013

The staff was very pleasant and accommodating and the hotel amenities and rooms are in line with other upscale Hilton properties. The rooms are setup with the business traveler in mind as the desk had sufficient room and a high number of outlets close by to handle all of the electronics. The décor in the room is updated and the beds were extremely comfortable. The restuarant staff was very friendly and the chef can make a mean omlelt!
This was a fantastic experience in a Hilton property and this hotel would be my first choice if I ever return to the Scranton area.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review, November 14, 2013
Thank you, Eric P. for taking the time to review our property. We recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms and our convention level that boasts over 26,000 square feet of meeting space. I will be sure to pass your comments on to our Executive Chef & kitchen staff. They take pride in every meal they serve. We hope you had a chance to try every one of our three restaurants! Look us up the next time you’re in town!
See you soon,
The Hilton Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Scranton & Conference Center

Property: Hilton Scranton & Conference Center
Address: 100 Adams Ave, Scranton, PA 18503-1826
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 
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Also Known As:
Hilton Scranton And Conference Center
Hilton Scranton Hotel Scranton

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