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Fairfield Inn Scranton
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Reviews (274)
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All reviewsroom was cleanyogurtdickson citywould stay here againfree breakfastindoor poolparking lotthe breakfast areastayed one nightmake your own wafflesthird floornice breakfastlong drivehighwayrefrigeratoruniversity
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169 - 174 of 274 reviews
Reviewed July 21, 2014

We stayed one night and enjoyed the stay. The pool was great, the breakfast had a great variety. We needed extra towels and had no problem getting them. We also got a roll-away, which was found to be uncomfortable. We managed with placing the pillows on the mattress to make it more tolerable. Aside from that, we had no complaints. We would stay again;

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank threemstotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, General Manager at Fairfield Inn Scranton, responded to this reviewResponded July 24, 2014

Thank you so much for taking the time to review our hotel. We are glad that you enjoyed your stay here. I would like to apologize about the comfort level of the rollaway. We will be happy to welcome you back next time you are in the Scranton area. Thank you for your business with our property.

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Reviewed July 20, 2014

Our rooms had king size beds as requested and the sofa bed was a nice bonus. Everyone working at The Scranton Faifield Inn was more than helpful and seemed happy at their jobs. Breakfast was included and was better than expected, including hot food as well as cold and was well-maintained by the staff. The location was good for our purposes and they have a real nice indoor pool open 17 hours a day!

Room Tip: Larger rooms are a good value.
  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
1  Thank Jerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, General Manager at Fairfield Inn Scranton, responded to this reviewResponded July 24, 2014

Thank you so much for taking the time to review our hotel. We greatly appreciate any and all comments. I am glad you found our staff to be accomodating and glad you enjoyed the room type and breakfast. We hope that if you are ever in the Scranton area again that you will decide to stay with us. We look forward to welcoming you back. Thank you for your business with our hotel.

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Reviewed July 16, 2014 via mobile

Requested and received a larger room for the same price as a standard king room. The staff are pleasant and attentive. The 'free' breakfast was more than adequate and the staff in the breakfast room were very attentive and helpful. Decent indoor pool.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank gershl00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded July 18, 2014

Thank you for taking the time to review the Scranton Fairfield Inn by Marriott! We are happy that you enjoyed your upgraded room type and found our staff pleasant and attentive. We also are glad that you enjoyed our breakfast and our indoor pool. We hope that we may have the chance to accommodate you the next time you visit Northeastern PA!

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Reviewed July 9, 2014

Fast check-in, spotless facility, extremely friendly and helpful staff, very comfortable bed, free high speed internet, excellent breakfast. A terrific value! The hotel is well located - very close to dining, shopping, entertaining, and sight seeing venues.

  • Stayed: May 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded July 18, 2014

Thank you for taking the time to review our hotel! We are so glad to hear that you enjoyed your stay at the Scranton Fairfield Inn by Marriott and found our staff friendly, helpful, and efficient, and our hotel clean and comfortable. We're happy that you enjoyed our breakfast, complimentary high speed wireless internet, and location as well! We hope that we may accommodate you the next time you visit Northeastern, PA!

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Reviewed June 29, 2014

My family stopped here without making reservations on our way to Hershey, PA. We originally wanted to stay at the Residence Inn, but the room size we wanted was not available. The Fairfield Inn in right next to the Residence Inn and owned by the same people. The staff was very pleasant and put us in a connected room at a discounted rate. The rooms were clean, comfortable, but not elegant. The staff let my children use the sports facility at the Residence Inn which was a big plus after our long drive. The location was near the Interstate, but far enough away to be quiet. There are many shops around and there is a large Chinese Buffet restaurant with a huge selection, decent prices, and good food next door (easy walk) which is great for hungry children. Oh, and the breakfast at the hotel was pretty good.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded July 18, 2014

Thank you for taking the time to review our hotel! I am glad that your children enjoyed the sports court at our sister property and that you found our hotel clean, comfortable, and quiet. I'm also happy to hear that you found our team helpful and friendly and that breakfast was enjoyable. We hope that you and your family will stay with us again the next time you are in Northeastern Pennsylvania!

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