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“Excellent Overall Value”

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Fairfield Inn Scranton
Ranked #5 of 10 Hotels in Scranton
Reviewed May 17, 2014

From Check-in to Check-out the experience was excellent. Well maintained property with clean rooms and cordial staff make it well worth the value for the visit. I would definitely stay there again when traveling through this area.

  • Stayed: May 2014, traveled on business
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2  Thank John and Cheryl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, Manager at Fairfield Inn Scranton, responded to this reviewResponded June 4, 2014

Thank you very much for your survey response. We greatly appreciate any and all feedback. We look forward to welcoming you back if ever in the Scranton, PA area!

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168 - 174 of 259 reviews

Reviewed May 12, 2014

I was extemely impressed with the staff at check in and at the morning breakfast. They were very accomodating changing our room to be closer to the rest of the group I wanted to be near. The pool area was great for the kids, complete with pool noodles and balls. Breakfast was included in the price of the room, which was VERY reasonable. The rooms were clean and comfy. If i am staying in the Scranton area again, this is where I will be!

  • Stayed: May 2014, traveled with friends
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1  Thank lina623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded May 13, 2014

Thank you for taking the time to review our hotel! We are pleased to hear that you enjoyed our breakfast and pool area, and found our staff friendly and helpful! We look forward to seeing you again the next time you visit Scranton, PA!

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Reviewed May 8, 2014

I stayed here two nights. The first night kept me awake all night from highway noise, even the A/C fan couldn't drown it out. I requested to be moved to a quieter room away from the highway, and the front desk personnel moved me to another room. They were very gracious and professional, and followed up later to make sure I was satisfied with my stay. I would recommend this hotel as long as you can get a room away from the highway, otherwise stay someplace else (unless noise doesn't bother you).

Room Tip: Rooms near the highway are very noisy
See more room tips
  • Stayed: May 2014, traveled on business
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Thank Showtimeh3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole M, Manager at Fairfield Inn Scranton, responded to this reviewResponded May 10, 2014

Hello,

Thank you for taking the time to give feedback about the Scranton Fairfield Inn! I'm so sorry for the inconvenience of the loud highway noise but I'm glad we were able to move you to a better room and that you were happy with the service you received. I hope you'll give us another chance to impress you the next time you're in the Scranton area!

Nicole

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Reviewed April 28, 2014

arrived at midnight and needed a place to stay for the night. clean room. saw the pool, but didn't use it. we had a nice breakfast and very cheerful staff who were helpful. signs to get to the property were a bit confusing, immediately after the construction on roads in the area

  • Stayed: April 2014, traveled with family
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Thank Judith E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded April 29, 2014

Thank you for taking the time to review our hotel. We are glad that you were able to enjoy breakfast and that you found our staff friendly and helpful. We apologize for any confusing signage you encountered and will look into fixing this for future guests. We hope to see you again the next time you visit Scranton!

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Reviewed April 24, 2014

we stayed there on our way back from Florida. The area around hotel is not inviting. The hotel has not been redone .carpeting not as the Fairfield inns I have been too.Entrance dirty and muddy/ No cookies Room clean however and bed com on Mofortable, Staff very nice. Breakfast poor compared to Hampton inn. Also it is difficult to know if the bedspread that is on top of the bed is changed every time,if so I would suggest that they advertise i as the the Hamptons inns do. Unfortunately I shall not go back there but will go back to Hamtpon inn.

  • Stayed: April 2014, traveled as a couple
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Thank madddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole M, Manager at Fairfield Inn Scranton, responded to this reviewResponded April 27, 2014

Thank you for taking the time to provide feedback on your stay at the Scranton Fairfield Inn!

I'm glad that you found your room to be clean and our staff friendly. I'm sorry that the entrance was muddy and uninviting. We will absolutely make sure this does not happen again. We do change the top sheet of our beds after every guest, so rest assured it is a fresh sheet each time.

Again, I apologize that we did not meet your expectations and I hope you'll give us another chance to impress you. Thanks again!

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Reviewed April 22, 2014

Friendly staff, check in was easy. Nice room, and pool. Close to mall and restaurants. Since there isn't a fitness room we were able to use the one at residence inn next door. Kids liked the pool. No pancakes at breakfast though.

  • Stayed: April 2014, traveled with family
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Thank donmar369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded April 29, 2014

Thank you for taking the time to review our hotel. We are glad that you found our location convenient and that your children enjoyed our indoor pool. We hope to see you again the next time you visit Northeastern Pennsylvania!

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Reviewed April 21, 2014

Stayed here while visiting Scranton. The hotel is older but the rooms were clean, the bed was queen size. The staff is extremely helpful! The breakfast is delicious- freshly made scrambled eggs. My daughter was not feeling well and they let us stay a couple hours past check out so she could rest. The location is very convenient to Scranton, shopping mall, restaurants and the expressway. Would stay again

  • Stayed: April 2014, traveled with family
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Thank Maureen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Fairfield Inn Scranton, responded to this reviewResponded April 29, 2014

Thank you for taking the time to review our hotel! We are happy to hear that you enjoyed breakfast and that you and your daughter found our rooms comfortable and our location convenient. We hope to see you again the next time you visit Scranton!

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Additional Information about Fairfield Inn Scranton

Address: 949 Viewmont Dr, Scranton, PA 18519-1663
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Scranton
Price Range: $101 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Scranton 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn

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