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“Will never stay here again”

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Days Inn Scranton PA
Ranked #8 of 10 Hotels in Scranton
Reviewed June 22, 2012

Came to visit my mother near this hotel with my wife, 2 kids, & sister. The first thing we wanted to do was give our kids baths when we arrived. The tubs were filthy and had hair in them. Some of the blankets had cigarette burns in them, and the halls smelt like cigarettes as well. My sister who got a room right next to us also had a dirty tub and the counters had sugar all over them so the rooms are not being cleaned as they should. Overall I would say its worth paying more to go elsewhere. Most of the staff we dealt with didn't speak English. When we asked one of the maids for new towels, she had to go get a translator just so she could understand what we needed. The management should ban smoking in all of the rooms and work on modernizing the whole hotel as most of everything is outdated.

  • Stayed: June 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank Gerhard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Dear Guest,
We are very sorry that you are not satisfied the stay at our Hotel.
We truly value the business and if we hear from our guests that they are not happy with accommodations, we take all necessary actions to correct a problem.
Contrary to your negative impression, we are glad that most of our guests are repeated and frequent travelers who noticed our renovations such as new pillow top mattresses, new room carpet, Refrigerator & Microwave, wall paint and renovated bath rooms.
Please know, that our staff is multicultural, so is the United States.
We would like to let you know that your concerns are addressed.
Sincerely,
Siva Myneni
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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599 - 605 of 661 reviews

Reviewed June 18, 2012

The hotel was very nice. I stayed for almost a month and they cleaned the room everyday i left. The workers at the front desk were very helpful with anything that i needed. The room was very big and it was a nice stay. The prices are cheap i recommend staying there if you ever come down to visit Dickson City.

Stayed: June 2012, traveled on business
3  Thank dj102189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spmyneni, General Manager at Days Inn Scranton PA, responded to this reviewResponded July 18, 2012

Dear Guest,
Thank you very much for taking your time to post your comments.
We appreciate every guest's business and are very happy that many guests selected us as their home for long-term stay, such as yours.
When people travel on business out of state, sometimes they are away from home weeks and months and we understand their needs very well. We are trying our best to create "home away from home" feeling, so our guests feel comfortable and secure on our premises.
We hope to see you in the future.
Thank you again.
Sincerely,
Siva Myneni.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2012

Rooms outdated, dirty, black mold in bathroom Various stains on bedspread, mattress. We had to stay as only rooms available in 20 mile radius. Front desk staff very pleasant but couldn't hv receipt as said it goes through 3rd party. Also, quoted $79 on phone, but charged $110 when we arrived. Will dispute!!! Continental Brealfast 6-9 am, but were clearing it away just after 8 am. AVOID!!!

  • Stayed: June 2012
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Thank Emtanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spmyneni, General Manager at Days Inn Scranton PA, responded to this reviewResponded June 18, 2012

Dear Guest,
We are sorry that you feel this way about our hotel. Please know that we NEVER close the breakfast before 9.00 a.m. and usually keep it open until 9.15 a.m. May be your watch time is in different time zone. Our hotel is recently renovated, pillow top mattresses are new and bath rooms have new tiles, vanities and ceilings. There is no mold in bathrooms: there is a grout between tiles that is darker color. In regards to your room rate; your reservation was made by a Travel agent and it was pre-paid. We did not change your rate.
The third-party reservation guests receive their receipts online at the time of booking.
In addition, our room rates are flexible depending on many factors such as season, special events, holidays, room availability and number of persons.
We have many repeated and long-term stay guests, who appreciate our service and accommodations.
Sincerely,
Siva Myneni
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2012

Talk about a" Great and friendly staff" , they go above and beyond the call of duty to please. I've been staying here since 2008 ,3 days a week and I wouldn't stay anywhere else. they have a pool , exercise room , and a restaurant so you don't have to go anywhere if you don't want too. The rooms are clean and comfortable,wi-fi helps in doing my work and the microwave and refrigerator helps when I bring my own food. Just minutes from the hotel are restaurants from
mexican to seafood just a great area to put a hotel. still staying there!
Brian B.

  • Stayed: June 2012, traveled on business
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3  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Dear Guest,
Thank you for your kind comments.
we appreciated your business and are always happy to accommodate your travel needs.
Guests' comfort is our main concern; and we will continue working towards improvement and upgrade of our rooms and public areas.
we recently changed carpet in many rooms, upgraded furniture, new pillow top mattresses, wall paint and renovated bath rooms.
Thanks again for taking your time to post this review.
Sincerely,
Siva Myneni
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2012

The hotel was decent. We stayed here for a stopover on our way from Ottawa to NYC. The hotel was just off the highway and we couldn't beat the price (just under $60 I believe). The decor was certainly outdated, but the room was clean overall, so I was happy with that. I've stayed a variety of hotels over the years and I have to admit that this ranks with some of the worst ones I've been to, but again, what do you expect when paying so little. There was a continental breakfast, which we skipped but the juice was good. Here's a TIP - make sure your door is closed and locked before going to sleep. When we arrived, it was late and we were all exhausted. When you let the doors close, they don't all properly close as they are old and have shifted or what-not. Apparently I did not close ours all the way because at 3am, someone had just checked in across the hall and accidentally walk right into our room. My wife was petrified! Make sure to check this before turning in for the night. Overall the place was ok.

  • Stayed: April 2012, traveled with family
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Thank Kirkby84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spmyneni, General Manager at Days Inn Scranton PA, responded to this reviewResponded May 1, 2012

Dear Guest,
Thank you very much for your comments.
We are happy that you appreciate our rooms, cleanness and our affordable room rates.
We strive every day to maintain our hotel as a clean and safe place.
Every Guest room has electronic lock that guest can put in dead bolt position being inside of the room. In addition , every door is equipped with safety bars.
We can assure you that our management and staff are doing everything to provide quiet and secure atmosphere for all our guests.
You probably noticed that our property is Interior and under video surveillance.
Thank you again for your comments.
Please know that your concerns are our concerns and they are addressed.
Sincerely,
Siva Myneni
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2012

Very friendly and helpful staff! Love the ladies at the front desk! Location is great; everything you need is within a two minute drive. Rooms are decent. I've been staying there quite a bit, and the price is right for me. I have no complaints.

  • Stayed: March 2012, traveled solo
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3  Thank Sondra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spmyneni, General Manager at Days Inn Scranton PA, responded to this reviewResponded May 1, 2012

Dear Guest,
Thank you for taking your time to post your comments.
We appreciate every hotel guest and we are happy that you find our hotel suitable for your travel needs.
Our goal as hotel hosts to provide comfort for our guests and their return to stay here again is our pleasure.
thanks again for your kindness.
Sincerely,
Siva Myneni
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2012

This is not the Hilton, but you are not paying Hilton prices. It has all the necessities that you need for a nights rest. The people who work there are extremely pleasant and efficient. They always meet my needs and I stay there quite often. The bar has good food and drink at reasonable prices. I am able to choose which hotel to stay at, but under normal circumstances cannot see paying the price for a 5 star hotel. Just an opinion. Lolita, keep doing a great job. AP

Room Tip: On the back side on floor 3 or 4, beautiful view of the mountain and valley.
See more room tips
  • Stayed: February 2012, traveled on business
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2  Thank Al P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spmyneni, General Manager at Days Inn Scranton PA, responded to this reviewResponded March 16, 2012

Dear Guest,
Thank you very much for taking your time to send us your good comments about your stay.
We appreciate your business and continue to focus on every guest's comfort.
Our staff''s goal is to make sure our guests are happy and please with our accommodations.
Thanks again for your kind comments and we hope to see you in a near future.
Sincerely,
Siva Myneni.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Scranton PA

Address: 1946 Scranton Carbondale Hwy, Scranton, PA 18508-1144 (Formerly Quality Hotel)
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Scranton
Price Range: $61 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Scranton PA 2*
Number of rooms: 85
Reservation Options:
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Also Known As:
Days Inn Scranton Hotel Scranton
Scranton Days Inn

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