We are frequent travelers and usually stay at a Comfort Suites. We were very pleased with the establishment and don't understand the adverse comments from previous reviewers (most of them 2-5 years old).
Our room was spotless, the bath and lavatory areas simillarly so, and the entire suite the largest we have seen in a Comfort Suites Hotel. Shower was the best ever! I don't usually gush about a place, but this is a good hotel and highly recommended.
Why 4.8 out of a possible 5? A few little things.....
1. The hot portion of the breakfast was so-so (overcooked eggs and sausages a bit underone. Other than that, a nice setup with a lot of fresh things to munch on - very good coffee.
2. Could hear guests on the floor above but not overly bothersome.
3. Desk does not have a good listing of various restaurant styles (see MandG Pittsburgh_Pa review of La Trattoria in Scranton).
All said and done, a good place to stay. We will stay again on our return to Scranton to visit the Carriage Barn Antiques in Clark Summit, PA.
Late-breaking news.....Found the answer to the ratings mystery! Talked to the manager and he advised how the entire housekeeping staff from supervisor on down has been totally replaced with fresh, eager employees. The results are obvious....keep up the good work.
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- Also Known As:
- Comfort Hotel Scranton
- Comfort Suites Scranton
- Scranton Comfort Suites