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“Good hotel for value”
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 10 Hotels in Scranton
Reviewed July 9, 2012

Stayed here 2 nights. Check in was painless but I saw others waiting for a while to check in. Rooms are spacious and clean. Bathrooms have a little weird set up (maybe it was just ours). There was a loose tile in the floor, the ventilator in the bathroom was held in with a jutting out nail. Just small things that were annoying. Also, you can not walk to the montage mountain shops from this hotel. The pool area was nice but the pool itself needed a scrubbing. Breakfast was the usual fare with the addition of making your own waffles. The reason why I ended up loving this hotel was the overall friendliness and helpfulness of the staff. They have a bunch of menus at reception to order food. The cleaning staff is great. We will definitely stay here again!

  • Stayed: June 2012
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Thank Anjali E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 - 357 of 424 reviews

Reviewed July 7, 2012

After a very bad experience at another local Scranton hotel, we were fortunate enough to book a room here at the last moment for 2 nights. The staff was very accommodating. The suite was large and comfortable with 2 queen beds a pull out couch and still under $100 with our AAA discount.
Breakfast was excellent with many choices and continually replenished in a lovely large area with large windows, not a small warm room like many hotels have. The pool looked a little murky but we actually did not have time to use it. The rooms were clean except for the chrome behind the toilet paper. (maybe I am a bit picky but that did not look good).
the rooms were well insulated so we had a quiet night's sleep.
Thank you Comfort Suites, you really care about your guests.

Room Tip: We had a room on the ground floor which was still very quiet.
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  • Stayed: July 2012, traveled as a couple
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2  Thank LivefreeinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

This is a clean, affordable, nice place to stay. We had a king bed room overlooking the ski resort - beautiful view. The staff was friendly and helpful. There is a breakfast offered in the am. There is a lot to do in the area, but we were just passing through. We did go to Woodbourne Forest and Preservation and hiked around before we headed home. It's somewhat primative, but there are lots of birds there to see. We would recommend this hotel to anyone in the area.

Room Tip: We were in room 324 - clean, quiet, great view. Room faces out to back of the property. You can se...
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  • Stayed: July 2012, traveled with family
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Thank MadforMaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

This was a clean well maintained hotel, it was great for our family of six. the staff was wonderful also, good breaksfast foods, the fruit was fresh, the pasteries were fresh. The kids loved the pool and hubby loved the hot tub! well worth the money, we would stay here again and again!

  • Stayed: June 2012, traveled with family
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1  Thank linbry2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2012

This hotel was the 2nd nite driving up to New England. Right off the highway, but very quiet. Restaurant on premises and others within a mile. We didnt arrive until 9:30pm so we did not partake of any restaurants. Huge King room, tiny bathroom, but how much time and space do you need in a bathroom. Good, adequate breakfast at 6am (M-F), which is good as we like to get on the road early. Week ends is 7am breakfast. Have already booked this hotel for our next trip up to Scranton area. Would recommend to anyone.

  • Stayed: May 2012, traveled as a couple
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Thank AbbysNana01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

The name rightly describes the hotel. The facility is definitely an upscale Comfort Inn. We were staying using points and had a very nice room overlooking the ski area. Large breakfast area with usual assortment of foods. Staff were doing a great job keeping it neat and restocked for a steady stream of guests. Marvelous Mugs restaurant was recommended for dinner and was convenient, however, wished we had known about all of the restaurants near the Shops at Montage. Most any of them would have been a better choice. If needing a place to stay in the area would certainly try to get a room at this Comfort Inn.

  • Stayed: May 2012, traveled with family
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Thank Ruth57718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan E, General Manager at Comfort Suites, responded to this reviewResponded October 5, 2012

Thank you. We'll let Marvelous Muggs know how much you liked them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2012

I stayed at this hotel during a 1 week business trip last week. Normally we stay at Hampton or Hilton, but for some reason we did not have a negotiated rate at either of those hotels, so we stayed at Comfort Suites.

The hotel is pretty average and in need of updates... not quite up to the standards of hampton, but then I didn't expect it to be. The rooms are very large and come with a fridge and microwave. Besides the two beds there is a sofa, coffe table, and small dining table with 3 chairs. The ironing board is discreetly hidden behind a mirror (I had to call the front desk in order to locate it). There were some pretty obvious scuff marks on the doors and walls. No problems with tv, shower, water pressure, air conditioner.

My only real complaint were the small square bed pillows. They were perfect squares and were quite uncomfortable to me and some of my colleagues as well. If I visit this hotel again I will be sure to bring pillows from home.

Breakfast was ok, they had make your own waffles, plenty of fruits, pastries, yogurt, coffee, juice. They also had hot eggs and sausage. I would have liked to see a little more variation with the hot food. Maybe alternate days between bacon and sausage. The eggs were very dry, but edible. We all enjoyed the vanilla flavored coffee creamers and took a couple with us to the office.

  • Stayed: May 2012, traveled on business
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1  Thank Nydia1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd, Scranton, PA 18507-1753
Phone Number:
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 10 Hotels in Scranton
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites

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