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Tower Square Hotel Springfield
Ranked #6 of 8 Hotels in Springfield
Reviewed November 30, 2009

Terrific hotel - four-star property that's being maintained well (a lot of brand-name hotels aren't in this recession, and it shows). Got a 14th floor room at a terrific price. Smallish room, but remarkably attractive, tasteful decor ... something that really stands out compared to less fashionable Marriotts we've stayed at. Immaculate property with an excellent fitness area, large tile hot tub and nice pool.
Parking in the garage is about $14 a day, with in-and-out privileges. Internet access was about $13 a day.

  • Stayed: November 2009, traveled as a couple
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Thank DonInConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 - 352 of 379 reviews

Reviewed November 3, 2009

We stayed recently for an overnight visit. We loved our room and view of the Memorial Bridge lit up at night. Bed was very comfortable with lots of pillows. Also enjoyed having a refrigerator included in the room. We were in town to see our favorite band at Theodore's. Theodore's was a short walk from the hotel. I have to agree with another poster that the walk seemed a little erie some how. Shops were all closed, no people around, few cars. At 2 am it was a very different story!! I guess all the bars let all the customers out at the same time! We felt safe though walking back to our hotel. The food at Theodore's was wonderful and we found the service staff to be very friendly.The next morning we had a nice breakfast at Currents. A nice thing about this hotel was that checkout was at noon. We will certainly stay here again the next time our band is playing in this area! We had a great stay!

  • Stayed: October 2009, traveled as a couple
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Thank prek176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2009

Attended Big E and concert. well located. attentive front desk. excellent buffet breakfast. clean rooms. Excellent heanlth club and pool facility.

Stayed: October 2009, traveled with family
Thank alredygone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2009

Nice, clean hotel. very friendly and prompt service, Close to city atractions.

  • Stayed: October 2009, traveled with family
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Thank nikyCloster_Nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2009

Came in for the weekend to go to the Big E with my mother. This hotel was perfect. Private garage parking. Clean lobby. I did read the other reviews of outdated rooms, that was not our experience at all. We were on the 11th floor, room with 2 queen beds. Spacious, updated linens. Marble bathroom, flat screen TV. You can get to the garage without going through the lobby, which I find very convenient. We took a dip in the hot tub one night, my ONLY complaint would be having to trek through the gym to get to the pool. I was definately satisfied, and if ever in the area again would gladly stay here.

  • Stayed: September 2009
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Thank aemt006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2009

We were amazed at how nice the hotel was; it appears to have been recently updated. After reading another tripadvisor post, we were a bit worried about how the service would be, but we were pleasantly surprised. We were greeted as soon as we walked in by the front desk staff. They noted the size of our party (traveling with three young children) and asked if we would need a roll away bed. The room was very large with an extremely comfortable bed, recently redecorated, nice amenities in the bathroom. The room had a small fridge which we were not expecting--very handy when traveling with kids. The breakfast buffet the next morning was great - all you can eat with every food imaginable and only $5.99 for kids. The gym and pool are great and there is even a washer/dryer in the gym area which you would not normally find in a hotel of this caliber. The onsite self parking is very convenient. Every staff member we spoke to was friendly and very helpful.

  • Stayed: August 2009, traveled with family
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Thank cat203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2009

Pro: Hotel is quiet, easy highway access. not expensive.

Con: Old hotel, old furniture, old mattress (not hard enough), low ceiling is depressing, broken tiles...needs renovation!!!
Very bad internet connection/signal, 12.95/day. My laptop continues searching for signal, most of the time, signal strength is only 15% !!!! I wouldn't complain if it is free, but the fact is they charge 12.95/night for the weak signal.

Front desk staff is accommodating, but not professional, but I would definitely like to see more smile.

Overall, This hotel does NOT meet an average Marriot standard.....

  • Stayed: August 2009, traveled on business
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Thank qbb09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tower Square Hotel Springfield

Address: 2 Boland Way, Springfield, MA 01115 (Formerly Springfield Marriott)
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 8 Hotels in Springfield
Price Range: $153 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tower Square Hotel Springfield 3.5*
Number of rooms: 262
Official Description (provided by the hotel):
Tower Square Hotel Springfield is a hotel in Springfield, Massachusetts that is ideal for family vacations, business trips, and leisure travel. We are located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield hotel, Tower Square Hotel Springfield offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more   less 
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Also Known As:
Marriott Springfield Hotel Springfield
Springfield Marriott

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