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“Easy to get to, nice hotel, good location”

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Tower Square Hotel Springfield
Ranked #6 of 8 Hotels in Springfield
Reviewed March 9, 2012

Stayed here for a Basketball Tournament. 2 block walk to the arena and plenty of nightlife, bars, restaurants, etc, are all walkable from the hotel.

The hotel is very nice and staff, very friendly. Only negative would be the $14.00/day parking. Even if your're a guest at the hotel, you still have to pay to park. Other then that, I would return to this hotel.

  • Stayed: March 2012, traveled with friends
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1  Thank travelman1979_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 - 315 of 381 reviews

Reviewed February 8, 2012

There is not much to highlght about this hotel as special features that I feel would be a huge draw. It is the only full Marriott in the area so it is a take it or leave it. The rooms are average and the concierge rooms was one of the worst I have seen. Parking is fine despite reports in my opinion. You park in a large parking garage and list most places have to wheel your things inside to the hotel. They do not offer valet parking.

The best aspect of this hotel was the gym. Once you get past the overwhelming smell of chlorine from the pool the gym is quite nice. It is fully updated with new machines, free weights, and mats. Liked this!

  • Stayed: February 2012, traveled on business
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2  Thank Finztotheleft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2012

I stayed 2 nights in January for work commitments. I called ahead due to a very late check in time to make sure my room was reserved.

Upon arrival the staff thanked me for calling as their occupancy was 100%. The other person at check in informed me there was a youth group on my floor and if I had any problems to immediately call and it would be dealt with. It was all quiet, but the staff's attention to a potential problem was appreciated.

The room itself was comfortable. I spent little enough time sleeping in it and even less awake there, but it was nice.

The only down side is the parking situation. You have to pay to park in a garage. Mine was pre-paid so I don't know the rate, but the ramps are extremely tight and you need to swipe your room key to get in and out. That's all well and good, but if your room key is not activated for parking (like mine on the first day) and the booth is not manned, then you have to wait for help.

So overall, the convenience factor of being downtown is outweighed by the parking factor. The rooms are nice, but for less hassle there are several other places across the river in West Springfield where there is free ground level parking. The staff was very good however and deserve an attaboy.

  • Stayed: January 2012, traveled on business
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1  Thank PhineusFlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

This was our third pleasant stay at this hotel. Our visit lasted three nights. The maid did a great job even left us a little thank you note on our last night. Good size bathroom with great water pressure. Great AC. I have come to love the Marriott towels, sheets, and duvet cover in bright white. Not only is it always soft and cofortable it just always looks freshly bleached which I love. Obvioiusly this is not a trip ment for relaxation and pampering, however it is refreshing that this Springfield location is holding up with the standards I have come to expect from a Marriott.

  • Stayed: August 2011, traveled on business
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Thank RhodeIslandBlinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

I stayed here during the sudden October snow-storm and this hotel (like every other hotel) was operating on a reduced staff due to power outages. The staff were super helpful, the room was perfect - fresh, clean, updated, just perfect. The building overall is dated, but they've done a great job keeping the feel of the hotel up to date. One pet-peeve of mine is when you can hear the doors from other rooms way down the hall slamming shut, and this hotel is guilty of that. Noise insulation on the room doors is not good. The front desk and porter staff were extremely helpful taking time to give detailed recommendations about restaurants along with good directions. At $199/night, plus parking, plus internet, I didn't think the value was there, but if I have to come back to Springfield, MA I would stay here again (especially if the rates were more in-line with where I thought they should be).

  • Stayed: October 2011, traveled on business
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1  Thank corporatejetpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2011

This hotel ticks all of the boxes but is just nothing special. Had to have a room with two beds and this made it very cramped. Internet and water in the room was very expensive. The maid did not do a good job and didn't fill up the coffee refils etc. Everything is there but it's just not good value for money.

  • Stayed: October 2011, traveled on business
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1  Thank Brunei110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2011

I was pleasantly surprised by the Springfield Marriott on my business stay. The hotel is in a convenient, central location- the surroundings are not that great, but you can get everywhere pretty quickly. All of the staff were very pleasant and helpful. The rooms were pretty nice for business travel (comfy beds with a little wear on the linens, that kind of thing), and I did not hear any noise during my stay. I would certainly stay here on a return trip.

  • Stayed: September 2011, traveled on business
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Thank Brazuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tower Square Hotel Springfield

Address: 2 Boland Way, Springfield, MA 01115 (Formerly Springfield Marriott)
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 8 Hotels in Springfield
Price Range: $156 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tower Square Hotel Springfield 3.5*
Number of rooms: 262
Official Description (provided by the hotel):
Tower Square Hotel Springfield is a hotel in Springfield, Massachusetts that is ideal for family vacations, business trips, and leisure travel. We are located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield hotel, Tower Square Hotel Springfield offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more   less 
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Also Known As:
Marriott Springfield Hotel Springfield
Springfield Marriott

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