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“Busy Friday night, but excellent food”

Nadim’s Downtown Mediterranean Grill
Ranked #8 of 333 Restaurants in Springfield
Certificate of Excellence
Price range: $10 - $25
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Delivery, Reservations
Description: Nadim's Mediterranean cuisine has been a favorite dining experience in Western MA since the 1990s. Operated by Nadim Kashouh (shown on left), Nadim's Mediterranean cuisine is known as the "go - to" Destination for authentic Lebanese food. Nadim's Mediterranean cuisine offers dine in, take out, order online, private parties, and catering. We have two locations: 1390 Main Street Financial Downtown District, Springfield, MA and 60 Shaker Road in East Longmeadow, MA. Come see why we are voted #1 year after year!
Westfield, Massachusetts
Level 4 Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Busy Friday night, but excellent food”
Reviewed May 13, 2013

We had a wonderful dinner, even though it was a tad busy with multiple shows and a Falcons game happening that night. The food was excellent as always. The service was good-it took forever to get a water when we were first seated, but after that it was good. It was my parent's first time eating lebanese food and they loved it.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank dom510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

Visitor rating
    82
    41
    14
    11
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Amherst, MA
Level 5 Contributor
93 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Great food but avoid concert nights”
Reviewed May 7, 2013

We enjoyed an excellent if rather rushed meal prior to a concert at Symphony Hall. No restaurant could be more convenient. Unfortunately many others had the same idea so Nadim's was extremely busy. Accordingly service was slow and hectic at the same time, but no one can be blamed. The waitress did her best as did the kitchen.
Despite the rush, the food was excellent. My wife's fish dish was exquisite and my chicken kabobs (not very exotic) was unusually tasty.
I would strongly recommend eating their fine food at a leisurely pace.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ESE43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilbraham
Level 5 Contributor
82 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Used to be a favorite”
Reviewed March 28, 2013

This was one of my favorite places in Springfield. The food and service used to be great, in my opinion. Last time we went there was probably the last time we'll go there. The fried calamari was soggy and lukewarm. The scallops, which are difficult to ruin, were much the same and were overcooked and the sauce that comes with the dinner was very runny. My wife and daughter's meals - a salad and kebob - were equally pathetic. The wine servings shrunk considerably as did the menu. The servers the past three times we went seemed depressed and distracted. I don't blame 'em, serving that kind of junk to their customers. How can you mess so much up so fast? I'm just not sure. Unless something magical happens I'm never going back.

Visited January 2013
Helpful?
Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadim K, Owner at Nadim’s Downtown Mediterranean Grill, responded to this review, April 23, 2013
We apologize for the service you received on March 28th, and want to reassure you that is not how we like to do business. Please send me an email at info@nadims.com with your name and address, referencing your last visit, and I will happily send you a gift card to prove that we can and are better than that. Again, our sincere appologies for the inconvenience you experienced.

Thank You,
Nadim Kashouh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level 5 Contributor
60 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Delicate awesomeness”
Reviewed February 16, 2013 via mobile

The waitress knew the menu and didnt push anything. The food surpassed my expectations the black and blue tuna kabob is a must. And it lacks a kick. Try it

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Zyniker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadim K, Owner at Nadim’s Downtown Mediterranean Grill, responded to this review, April 23, 2013
Thank you so much for your great review. We appreciate your kind words, and look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, Massachusetts
Level 4 Contributor
34 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“The food was good, Service was terrible!!!”
Reviewed November 21, 2012

Stopped in to eat before going to a show at Symphony Hall. This was our first time there and we will not be going back. While the food was good, the service was terrible. The restaurant had a good amount of people up front with empty seats available. We were seated in the back of the restaurant all alone and forgotten. We went back to the front and requested a new table. The waitress was snippy and did seat up front with the other patrons. We did manage to order a drink and finally place our order. The side order of carmelized onions we ordered came after we had finished our meal. The second round of drinks never came we waited for the ice to melt to have something to drink with our meal. They had no host/hostess and no one to bus tables. customers were lined up at the door waiting to be seated and several other customers were seated but waited at least another 30 minutes to place an order and that was after attempting to get a waiter or waitresses attention. The staff spent too much time apologizing for being under staffed. When the waitress came with the bill, she realized that we never got our drinks. She blamed the bartender who she claims told her she already delivered it. Yes, only one bartender too. Not the place to go if you expect to make a show on time. Its too bad because the restaurant has atmosphere and decent food. Won't be going back

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Weezie01375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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