DO NOT EVER EVER EVER STAY AT THIS HOTEL! It is not worth the risk of absolute DISASTER! We stayed at La Quinta with a college group for the 2014 MAAC Basketball Tournament spending over $3,000 for aprox. 20 rooms over three nights. From the minute we got there the front desk staff was short, rude, and unaccommodating. The pinnacle of disaster was when all 20 rooms over three floors of the hotel were locked out at 7pm on a Sunday night because "the batteries died in the locks" OF EVER DOOR! Our kids spent over an hour sitting on the floor of the hallway waiting to be let into their rooms via manual card override by the one maintenance man they had on duty. I asked to speak with the owner (who I had to deal with the day before because of other issues) and the young man at the desk, while leaning on the counter scrolling through his phone, said there was nothing they could do and to try back at 9am the next day when a manager was there. Don't take the risk of being locked out of your room with an unsympathetic staff. Rooms are TINY, bathroom is microscopic, staff is horrendous. Never ever staying here again. I am sure we will take our 3k weekend business elsewhere.
- Official Description (provided by the hotel):
- La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more less
- Reservation Options:
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