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“Great hotel”

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La Quinta Inn & Suites Springfield
Ranked #3 of 8 Hotels in Springfield
Certificate of Excellence
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520 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
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English first
A TripAdvisor Member
Reviewed November 26, 2013

This is a beautifull hotel. I stayed there in Novembe 2012 while the hotel was going under renovations. I was impress then and return this year. Outstanding hotel. The beds-wow what a good sleep. The room, bathroom excellent. A good variety of food for the breakfest. This is hotel that is worth staying at. I am coming from Canada and stay at many hotels. This one is the best!!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 24, 2013 via mobile

My two kids and I stayed here for 1 night on a road trip. It was a few miles off I-90. Rooms were clean, beds were soft, and it was a good price. The front desk person was friendly and checked us into our room in about 2 minutes. Good choice for a quick overnight.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCB0930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, November 26, 2013
Dear Recent Guest,
Thank you very much for taking your time in providing us with a great comment. As you experienced already, here at La Quinta we expect our quality of service and product to be at its best so our guest can have a great experience. However, we are trying to understand if there is something we can do better in our service or product that can improve our rating to a 4 star instead of 3. We are constantly looking for ways to improve our service and product and that’s starts with feedback from guest like you. If you have the time, we would like to hear from you via phone or email. If you prefer to contact via email, then please contact the hotel directly and asked for the Front Office Manager's email address. Again, we appreciate wonderful comment and we are glad to hear that your stay was pleasant. Thank you for choosing La Quinta Inn & Suites in Springfield MA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westford, Massachusetts, USA
1 review
Reviewed November 18, 2013

I and my two kids were pleasantly surprised by the cleanliness of our room and the amazingly comfortable beds! Although the hotel was sold-out the night we stayed there, it was amazingly quiet all night -- allowing all of us to get a good night's sleep. The breakfast, while not the highest quality, was convenient and a good value. We will definitely seek out La Quinta hotels again when traveling. Check out was fast and effecient!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Jeanne-Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut, United States
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 17, 2013

Great King rooms with wonderful bed, helpful staff and one housekeeping issue was resolved quickly. We will stay here for every Big E or Equine Affaire trip! The pool was great for kids. Breakfast stayed up beyond normal time to help families with slow moving kids.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justme171717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
219 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 15, 2013

I stayed in the room less than 7 hours but it was a very modern comfortable atmosphere. The bed was super comfy and soft. The only issue I had was the bathroom was small couldn't access the shower without closing bathroom door. Overall a clean nice hotel. The breakfast was average but free!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CDarrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Springfield

Property: La Quinta Inn & Suites Springfield
Address: 100 Congress St, Springfield, MA 01104-3461
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 208
Official Description (provided by the hotel):
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 
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