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“Great hotel, great room , great staff”

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La Quinta Inn & Suites Springfield
Ranked #3 of 8 Hotels in Springfield
Shrewsbury, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel, great room , great staff”
Reviewed October 8, 2013

Our soccer team stayed here on a Saturday night, and we couldn't have picked a better hotel. The rooms were large and clean (but bathroom a little too small), the pool are very nice, the breakfast hot and yummy. The 12 pm checkout allowed the girls to swim both days.The front desk staff made a great suggestion for bringing in dinner, and allowed us to use the breakfast area for a team dinner. With a big screen TV in the breakfast room, we were able to watch the baseball playoffs while we ate. Would recommend this hotel to anyone who asked!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Saint Louis, Missouri
1 review
Reviewed October 3, 2013

The hotel checkin was quick and the agent was very friendly and helpful. The location was great and convenient to my family members, The restaurant we went to was close and food was delicious. The hotel room was clean and very nice.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pudding101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, Massachusetts
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 1, 2013 via mobile

Stayed for the last weekend of the Big E. Hotel was booked solid yet it was nice & quiet. Stayed in a room that sleeps 6. Pull out couch was not comfortable at all. Room was nice & clean with plenty of room to move around.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikieJ34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, October 3, 2013
Dear Recent Guest,
We appreciate your feedback very much. We are glad to hear that you were very satisfied with your stay at our property. La Quinta strives to create positive memories for our entire guest through excellent customer service. Thank you for choosing La Quinta Springfield MA and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Lake Beach, Illinois
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 1, 2013

The beds were so comfy, and the free breakfast was better than other continental breakfasts. You can make waffles! We stay at La Quinta Inns because they allow dogs without an extra charge. The staff we had dealings with were all very helpful.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RLBArtist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malvern, Pennsylvania
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 29, 2013 via mobile

The bed was very comfortable and the room pleasantly decorated. Despite the hotel being very full, it was quiet, which was much appreciated. On the down side, the AC in the room cycled on and off, so the temperature fluctuated as well. The breakfast was disappointing at best--cold scrambled eggs and a waffle that stuck to the waffle maker. As others have noted, the location is not pleasant and has a deserted feel to it. But that bed was luxurious!

Stayed September 2013, traveled on business
Helpful?
1 Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William C, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review, October 1, 2013
Dear Recent Guest,
Thank you for taking your time in providing us with important feedback. Feedbacks from guest like you are the reasons why La Quinta continues to make positive improvements. Our staffs are happy to hear that you had a good night sleep at our comfortable beds. Here at La Quinta Springfield, we believe that our guest should receive the best sleep possible. In relation to your breakfast experience, we apologize and we will have our breakfast supervisor inspect the equipment to make sure that everything is working properly. Also, you mentioned that our location has a deserted feel to it, but La Quinta Springfield is located minutes away from the Dr. Seuss museum, offices for the Bay State Medical Center and the Republican Newspaper as well as other Government offices. We are also minutes away from all of the entertainment venues and restaurants that are located in downtown Springfield. If you decide to stay at our property in the future, please ask our Front Desk staff about attractions near our hotel and we will be more than happy to provide the necessary information.
Thank You for your valuable time and for choosing La Quinta Springfield MA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Springfield

Property: La Quinta Inn & Suites Springfield
Address: 100 Congress St, Springfield, MA 01104-3461
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 208
Official Description (provided by the hotel):
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 
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