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“Sweet hotel/location - watch out for the band”

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Hilton Garden Inn Springfield
Ranked #2 of 8 Hotels in Springfield
Certificate of Excellence
Reviewed June 2, 2014

Typical Hilton Garden Inn - clean, current and comfy. Nicely located adjacent to Bball HOF. Cool restaurants/sports bar adjacent. HOWEVER - stayed here for an early soccer game and UNO's outdoor patio which abuts one end of the hotel had a live (and loud) band outdoors. Basically turned our room on the 3rd floor into a self-contained subwoofer while we were trying to get to sleep. Kinda ridiculous! MOD (Victor) could not have been more helpful and made several calls to no avail. Ultimately I spoke w manager at UNO's and had to resort to calling Springfield PD and that shut the band down (at 11:15). If we hadn't had an early game, might have enjoyed hanging out there, but this made us a little grouchy at 6am. Overall, very happy w property and would stay again, but would be sure no live music was on tap - or at least get put at the opposite side of the hotel.

  • Stayed: May 2014, traveled with family
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1  Thank SpinesRus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 - 504 of 747 reviews

Reviewed May 30, 2014

The proximity from the train station to the hotel and the hotel to the basketball hall of fame were ideal. Being able to also package in full breakfast for the family and discount tickets to the hall of fame were large benefits too.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Ethan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

Stayed here for a wedding in the area. Was a great location. Hotel was clean and had all the amenities needed. Some of the tiles in the bathroom were broken and there was a hole under the light switch in the wall... so needs a few little repairs but otherwise fine.

  • Stayed: May 2014, traveled as a couple
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Thank CMiche47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

awesome this hotel was great staff was very courteous and helpful. I have no complaints and will stay there again. the beds were comfortable with plenty of pillows. there is also a good restaurant / bar connected and two other restaurants across the parking lot

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

This hotel is conveniently located right off the interstate and is loaded with friendly staff. They are all eager to assist and even just to share pleasantries as you pass in the hall. Nowhere else that I have stayed in the area is quite this way. The overall hospitality offered here is welcome.

Room Tip: I have stayed here several times and always had a good room. I prefer king rooms as they have a bit...
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  • Stayed: February 2014, traveled on business
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Thank 210_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

I take my family here frequently when traveling to visit friends and family in western Mass and Connecticut. The hotel was nice enough before, but the remodel really has made it stand out. The pool and hot tub are clean and well maintained. The rooms are spacious and comfortable, but the best part is the breakfast. They have a small buffet selection, but will cook almost anything you could want to order. My kids absolutely love it. The price of the hotel is also very reasonable considering the size, cleanliness and amenities. We will definitely continue staying here whenever we're in the area!

  • Stayed: January 2014, traveled with family
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Thank Rory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

You should plan to stay at the Hilton Garden Inn near the Basketball Hall of Fame. I have been staying here for 18 months, both for business and for personal trips. It is easy to find, is in the middle of everything, and has easy access to the highway system if you must travel from it. There is an attached restaurant as well as multiple restaurants within easy walking distance, minutes in fact. I have travelled up and down the East Coast and I have received the best service from all the staff here at this hotel. There has never been an issue, the breakfast is incredible, the amenities are great, the business center has met all my needs. I wouldn't stay anywhere else in Springfield.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Springfield

Address: 800 Hall of Fame Ave, Springfield, MA 01105-2524
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Springfield
Price Range: $137 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hilton Springfield

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