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“Very Nice Hotel”

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Hilton Garden Inn Springfield
Ranked #2 of 8 Hotels in Springfield
Certificate of Excellence
Level Contributor
161 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very Nice Hotel”
Reviewed September 25, 2013

We stayed here on a motorcycle trip. The lobby is beautiful and the rooms are very nice. We had a balcony room which was a nice. The ice machine was broken on the floor we were on but the next floor down had one. The beds were very comfortable. There are places to eat within walking distance so we had dinner delivered to our room. The breakfast buffet is not included but they have a chef making omelets and the other options were excellent.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank Lealance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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664 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Scituate, United States
1 review
Reviewed September 25, 2013

This hotel is in a great location. Located right next to the Basketball Hall of Fame and shares a parking lot with several good restaurants as well as cold stone creamery. It is newly renovated and very clean. We stay here every year and have yet to be disappointed.

  • Stayed September 2013, traveled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 22, 2013

Hilton Honors staff was very helpful. When I checked with in house reservations there was a disconnect. Hotel staff tried to accommodate but seemed not trained and not on the same page as the national reservations staff. Hotel was a bit over priced for room quality offered.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 9, 2013

I felt the rate was a tad high compared to other options in area but SO happy I chose this hotel. It's convenient to Six Flags, Basketball Hall of Fame, and has an UNO restaurant on property. After a long, 100 degree day at Six Flags waterpark we were exhausted and hungry. Checked in here and very happy to learn that Uno provides room service! My sons were thrilled with the cool nighttime view of the Basketball Hall of Fame from our room window. The hotel felt safe, was super clean, front desk staff and the breakfast area staff all very pleasant. The only drawback is the beds!! We all three thought the beds were uncomfortable. However, we do plan to stay here next time we are in Springfield area. For sure the best choice around.

Room Tip: Ask for a room on top floor and facing the Basketball Hall of Fame.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marcopolo-oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penn Yan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2013

I've stayed at different Hilton Hotels over the years. This was my first time at a Hilton Garden Inn. This hotel was just perfect. Good location, easy access and good value. Staff went out of their way to ensure a good experience.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Timothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 7, 2013

All staff we encountered - Front desk, restaurant, room service, and others - were very pleasant and accommodating. All needs met. Friendly service throughout stay. Good location for our needs as well.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsend, MA
Level Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed September 3, 2013

Stayed on business and had a great king room with fridge and micro. The bed was adjustable for hardness/softness. Lots of room and great pressure. Front of the house facing the BBall Hall of Fame was loud in the evenings.
Good, inexpensive breakfast.

  • Stayed August 2013, traveled on business
    • Value
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    • Service
Helpful?
1 Thank Dotneko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Springfield

Property: Hilton Garden Inn Springfield
Address: 800 Hall of Fame Ave, Springfield, MA 01105-2524
Phone Number:
Location: United States > Massachusetts > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Orbitz, Cancelon, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hilton Springfield

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