I read the reviews before I decided to stay here. I was concerned about some of the bad reviews, but decided to give them a chance seeing how close they are to the Basketball Hall of Fame (right across the parking lot).
First the were able to give me an early check in which was great seeing I just took the "red eye" and wanted to take a nap. My package included 2 Basketball Hall of fame tickets ($38 value) and 2 tickets to their breakfast buffet ($24 value), which was a great value.
The room was comfortable and clean. They offer free WiFi or ethernet internet access which was very much needed. The also have free coffee and tea available in the lobby and the coffee was actually very good!
Lori (the cute manager) was very nice and the staff was very accommodating. My sink was not draining properly and a maintenance person was sent up and it was corrected in less than 10 minutes.
I didn't see anyone hanging out in the lobby at night as mention in other reviews and their buffet was actually very good and well worth $12 (but it was included in room package).
Great value if you are staying for business or in town for the Basketball Hall of Fame.
BTW. Visit Red Rose Pizza on Main St. for real Italian food. Really close to the Hotel.
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- Also Known As:
- Hilton Garden Inn Springfield Hotel Springfield
- Springfield Hilton Garden Inn
- Hilton Springfield