My husband and I took our daughter to the Basketball Hall of Fame; the only good thing I can say about this hotel was the fact that it is located across the parking lot from there. The parking lot where there are warnings posted not to leave anything visible in your car. Doesn't make you feel particularly safe. What was worse was that when we got to the room and opened the door, the safety latch fell off. Add to that the fact that the refrigerator was so iced up the door wouldn't close and the air conditioning didn't work. We called the front desk, they sent someone up who completely agreed with us, but did absolutely nothing about it. The hotel was at least half empty, they could have switched our room, at least. My daughter put her bathing suit on and I took her to the pool. Big mistake. It was so filthy I couldn't let her go in it. Overall, my impression was terrible hotel with disinterested staff. Quite a disappointment. I would never go back and wouldn't recommend it.
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- Also Known As:
- Hilton Garden Inn Springfield Hotel Springfield
- Springfield Hilton Garden Inn
- Hilton Springfield