We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Alaska Days Trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Westmark Sitka Hotel
Ranked #3 of 8 Hotels in Sitka
Salem, Oregon
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Alaska Days Trip”
Reviewed October 24, 2013

We stayed at the Westmark in Sitka. We knew that it had a great location. We were able to see downtown and the harbor. The view was great.
The room however, was very disappointing. The rates are high for the quality of the room. The rooms are run down, in major need of maintenance. When we entered the room, 2 of the lamps didn't work. I asked a girl in the hall, her response was to plug them in. (we had already tried this) I then asked if they could check them, and she sent someone up, they replaced bulbs in 1 of the lamps. The bathroom fan is so dirty that stuff is hanging down from it. The bathtub had hair, as did the bottom of the ice bucket. The beds were clean, but very messy looking. I think the main issue is that the staff doesn't seem to take pride in the rooms.
At Check in Sharon was very pleasant and welcoming. At checkout, the two girls were more concerned with their conversation than helping the guest.
Our hotel experience was a disappointing stay. I'm from Sitka, so I understand the choices are limited, but being a "West mark" and the price we paid $154.00 per night, I expected it to be clean and to have value.
Next time, we won't stay there on next trip, and I would recommend that people check those out before staying at the hotels in town.
We ate at the restaurant, it was ok. The food was good, the service ok. The waitress really seemed alittle irritated that she wasn't working her normal shift in the bar area.

Room Tip: if you do stay ask to stay on the side towards town.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aly2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

164 reviews from our community

Traveler rating
    26
    60
    54
    13
    11
See reviews for
23
42
18
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
California
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed October 21, 2013

When I reviewed this hotel in 2010, my impression was favorable. Having stayed there last week, I'll say that the rooms are fine, but the restaurant is pretty bad! People say the food in the bar is better, but most of that is fried snacks. The dining room is not even open every day in the off season (Mid-October), there is NO chef, the people trying to fill in as cooks do not understand the recipes the interim chef left them. I had two very bad dinners there -- one was unrecognizable as the item on the menu. Breakfasts are OK, but service is slow. Little Toyko is just around the corner and has decent Japanese food. Agave, down the street a few more steps, is very good Mexican food and has other items, too. A fairly new Asian place is across the street. You'd probably be OK with a hamburger in the bar at the Westmark, but until the hotel can say it has a chef who's on duty full time, DO NOT EAT DINNER IN THE RESTAURANT.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TirzahRuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 13, 2013 via mobile

This hotel is far from being anything special. It is so run down. We watched part of the ceiling fall in. It was in the hallway between the lobby and the restaurant. The carpets and stains and smelly. The rooms are sleepable at best. The beds are not plush and comfy. The toiletries are bottom dollar. We stayed for an extended amout of time and it was awful. The restaurant was surprisingly good the first time we ate there. Don't get your hopes up it was far from consistent. We would request the room to be cleaned and even placed the card on the beds. Still numerous times they just chose not to change the sheets even though we only requested it about every 3 days or so. Basically, due to the size of the city and the lack of competition, the issue here is supply and demand. The hotel seemed to stay booked. The rooms are way over priced. But no improvements are being made. Still if you come here and need a place to stay you have to settle and they know that. They offer an over priced restaurant, and a workout room in the basement near laundry. The basement was so hot and the workout area is so small it was miserable! If three or more people were working out at once you are basically stepping on each other. There is certainly no free weight room. The location downtown was great but not really better than some other hotels. We were in the process of moving here. I now know better. If you have to stay in a hotel take the discount and just stay in the super 8. If you really wish to enjoy your stay however, choose a bed and breakfast. The Ravens Peak is beautiful! I personally haven't stayed there but based on outside appearance alone I know what decision I'd make if I had it to do over.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cathryn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Homer, Alaska
Level Contributor
165 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 11, 2013

We meet at the Westmark Sitka several times while in Sitka and each time we had a bad experience. We loved Ramon when sitting at the bar, but when we had table service the servers weren't attentive and were even rude. We came in for sandwiches and while there were only 2 other tables it took us over an hour to get our meals.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2013 via mobile

I read reviews before I visit a place and I have to agree with SOME of what I read about this hotel. The best thing is its location. It is very close to everything in town and to the water. Our room was on the 4th floor and very quiet (no slamming doors or ice machines or talking in the hall). Our room was a nice size and had everything we needed. The bathroom was large enough for both of us to move around. While the bedding was fresh and clean, the carpet and the upholstered chairs were stained and in need of cleaning or replacing.
We ate several meals at the hotel and found the food and service both to be excellent. Prices were comparable to other places we visited in Alaska.
It IS expensive, but most things are in the 49th state! Distance has to be considered for goods to be delivered.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sms6164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Ohio
Level Contributor
180 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 8, 2013

Nice downtown location but beyond that it is just average. Ordered a chowder which was good and two halibut burgers. My wife thought hers was good but I was not impressed. We were hungy and the food passed the test. Just unremarkable.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario Can
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 25, 2013

Terrible. Don't eat here. Service was awful. Food was cold and late. Sat at a table for 45 minutes no one offered service. When we where about to leave, ta da a waiter appeared. We ordered an appetizer, it was delievered with no cutlery???? For a nice location, downtown Sitka. This place makes my hometown McDonald's look good. The food finally arrived 30 minutes later, everything was cold. Personally this review is making me sick like the food here. To many bad memories. DON"T EAT HERE!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Sea_Kayak_Kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sitka hotels
0.2 mi away
Sitka Hotel
Sitka Hotel
#6 of 8 in Sitka
3.5 of 5 bubbles 16 reviews
0.2 mi away
Totem Square Hotel & Marina
0.1 mi away
Super 8 Sitka
Super 8 Sitka
#1 of 8 in Sitka
4.0 of 5 bubbles 257 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Sitka's Eagle Bay Inn
Sitka's Eagle Bay Inn
#1 of 19 in Sitka
4.0 of 5 bubbles 96 reviews
1.9 mi away
Cascade Creek Inn & Charters
0.9 mi away
Alaska Ocean View Bed & Breakfast Inn
Show Prices
Show Prices
Show Prices

Been to Westmark Sitka Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westmark Sitka Hotel

Property: Westmark Sitka Hotel
Address: 330 Seward St, Sitka, AK 99835-7523
Location: United States > Alaska > Sitka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Sitka
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Westmark Sitka Hotel 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Cheap Tickets, Orbitz, Priceline, Cancelon, getaroom.com, TripOnline SA and HRS so you can book your Westmark Sitka Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westmark Hotel Sitka
Westmark Sitka Hotel Alaska

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing