So disappointing! Beautiful location, but it doesn't make up for... Room windows were cracked top to bottom and TAPED to keep from falling, dirty and didn't lock to leave our belongings safe. Carpet was filthy. Beds were hard. Pool should be condemned, surface is so slick our children kept falling. Jacuzzi was cold and full of dead skin. Great continental breakfast, nice grounds. You may have to wait to use the BBQ as there is only 1. Large piles of trash/debris out our window. During breakfast during a spill clean up, the staff cleaned the floor with a towel, then used the same towel on the food surfaces. BEWARE- there is an old building and a new building. New one looks nicer. Pictures on web were of new building. Manager ignored us as we complained and let his staff handle our problems so we signed out and PAID for a night we did not use. He obviously had heard it before. Problems are systemic! Planned on staying 4 nights, stayed one.
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- Also Known As:
- Western Holiday Lodge 3 Rivers
- Western Holiday Lodge Three Rivers Hotel Three Rivers
- Western Holiday Three Rivers
- Western Holiday Hotel Three Rivers