My wife and I scheduled a trip to Cort Cottage and Sequoia National Park with much anticipation. For the most part, we weren't disappointed. The cottage was quaint and cute, and it had some small touches that we really appreciated. We enjoyed the fruit, bagels, etc. stocked in the fridge as well as the tasty coffee. The view was beautiful and the proximity the the park was convenient.
That said, we returned from our second full day in the park tired from hiking and dusty from the trails. We needed to shower! And our daughter really needed to use the bathroom. Upon entering the cottage, we encountered a note. Long story short, the septic tank was backed up and we were only permitted to flush the toilet for "number twos" and only able to take short showers with a drain plug while standing in the rinse water. Apparently, the shower drain plug didn't work well enough, so only one of us was permitted a short shower. We left the park in the highest of spirits, but this completely soured the evening. In all fairness, the owner did attempt to fix this problem promptly and was able to fix it the following morning. However, when you pay $190+ (including tax) for a place, you have a reasonable expectation that the water will work the entire time, especially after a long day exploring nature. For compensation, we were offered only a late checkout. Not at all reasonable given the circumstances although the owner gave no indication that she thought otherwise.
- Official Description (provided by the hotel):
- Private guest cottage located 4 miles from main entrance to Sequoia National Park. The cottage is fully equipped with kitchen, satellite internet, flat screen television , DVD./CD player, queen bed and fold down futon couch, reading library, air conditioning, outdoor hot tub, and private bath. Kitchen offers coffee, tea, cream and sugar, cold cereal. Families welcome. The cottage sleeps 4 persons. ... more less