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“Clean, Great Value!”

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Red Roof PLUS+ Boston - Logan
Ranked #1 of 5 Hotels in Saugus
Certificate of Excellence
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821 reviews from our community

Traveler rating
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    119
    34
    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
San Jose, California
1 review
Reviewed September 25, 2012

Our concern with location and room were disappear after staying here last week. Rooms are newly renovated and large. The place is clean and bright. The only need is that public works to provide some safe right line marking for exit to and in to direct freeway. Staff member Talal provided very friendly service.

Room Tip: Need breakfast or gym area.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof PLUS+ Boston - Logan, responded to this review, September 26, 2012
Dear Vinit K,

Thanks for staying with us and for taking the time to share your experience. I am glad that though you had concerns, once you arrived you became comfortable and those concerns were no longer present. We want all guests to feel comfortable when staying here and we appreciate the kind comments in regards to the cleanliness and service, and I will be sure to share this with Talal. Thanks again and I hope we have the opportunity to serve you again in the future.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rogers, Arkansas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 21, 2012

The hotel, itself, was really clean and pleasant. The rooms were renovated and had a very clean, modern look to them. The staff at the front desk (was the same person throughout our stay) was really friendly and helpful. The door to our room was heavier than most- good for security, not so good when traveling with a 50lb duffel bag and a 20lb backpack.

We were visiting a friend in Boston, and wanted a hotel close by that wasn't too expensive. This hotel is about 10 miles outside the city, but the traffic going in and out of the city ( I believe it was Rout 1) was insane. There was construction going on near the one tunnel, so that made the ride in and out of the city about 30-45 minutes.

If you're looking for a place near Boston, and are not on a time constriction, I would highly recommend this hotel. The low rate is definitely a good find for the value.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jansen727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof PLUS+ Boston - Logan, responded to this review, September 24, 2012
Dear jansen727,

Thanks for taking the time to share your experience here with others. I am glad you thought we were a really nice place and appreciate all of the kind comments. The staff tries very hard to offer great service and deliver a clean and comfortable product and we appreciate when those efforts are recognized, I will be sure to share these comments with our entire team. There are times when we are not aware of construction in the Boston area. We are just 8 miles north of downtown Boston and Logan Airport, but due to unforeseen circumstances it may take longer to drive there at times. Thanks again and we hope to see you next time!

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dullstroom, South Africa
Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed September 21, 2012

We stayed here on our last night in the US. About 20 mins from Logan International, it's priced way better than city rooms, and is perfectly appointed. The rooms are of adequate size, comfortable, clean and well laid out. The only downside is its proximity to a very busy road, and even with double glazing the traffic noise is loud. Other than that it was great.

Room Tip: Choose a room away from the road.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bestofspirits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof PLUS+ Boston - Logan, responded to this review, September 24, 2012
Dear Flickrbug,

Thanks for staying with us and for sharing your experience with others. I am glad we provided a good value and saved you the high costs of staying in downtown Boston. Also, I am happy to hear the hotel was clean and you felt comfortable during your stay, thanks for the feedback we greatly appreciate it! I am sorry if you experienced some noise issues during your stay, if you ever have an issue kindly let our Front Desk team know and we will be glad to assist, and that would include moving your room if that is what made you most comfortable. Thanks again and we hope to stop over once again next time you are in the area.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 21, 2012

The Red Roof was our saving grace. Boston was the final destination of our Canada-USA trip and we did not book an Hotel in Boston in advance. So we were very happy to find a decent hotel at a reasonable rate on short notice.

We were even more surprised when we saw the hotel and our rooms. The lobby is well designed, the check-in staff was very friendly and helped us out with information about the area.
The rooms are astonishing for an hotel in that category. They were beautifully designed, had a nice wooden floor and a large working area. The equipment was perfect (flat-screen TV, microwave, fridge, coffee maker, usual bathroom items) and did not lack on power outlets (which is a common problem to the modern traveler in many hotels :) ) Everything was clean and tidy as it should be.

Traveling by car is recommended, since the hotel is close to a highway and the public transportation seems to be limited. Boston-Center is a 25 minute drive away. There is no breakfast, but a starbucks is close by.

The hotel offers free parking and wifi. (quite fast) Oh and pay attention to the noise of the elevator doors. That sound alone is worth a visit. :)

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marcnicolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof PLUS+ Boston - Logan, responded to this review, September 24, 2012
Dear marcnicolas,

Thanks for staying with us, and for reviewing your stay here. I am happy to hear we were able to be your saving grace and that we provided you a good value. We have recently renovated the entire property and I am glad you were pleased with the design, we based the design on previous guest feedback and surveys about what they would want in a hotel... then created it to fit your needs. Thanks for the nice comments about our staff, I will be sure to share these comments with the entire team and we try very hard to provide outstanding service to make each and every guest feel comfortable and welcome. Thanks again and I hope we see you on your next trip to Boston!

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 20, 2012

This is definitely one of the cheapest, well-maintained, clean hotels in Boston right now. Newly renovated, with simple, but functional rooms, can be suited even for the business minded traveler. The only reason why I cannot give it 5 points is ts location. If you want to use public transportation from downtown or the airport for example, you need to take the Orange line to Malden, then take bus 430 and then walk (about 10 min). Otherwise, the price can be very reasonable; you could pay about half of what usually would cost a room in one of the downtown hotels, if you book through one of the discount web sites. In one word (if you have a clear idea how to arrange your transportation), recommended.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meyes13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof PLUS+ Boston - Logan, responded to this review, September 21, 2012
Dear meyes13,

Thanks for staying with us, and for your recommendation of our hotel... we truly appreciate it! I am glad you felt that we were clean, well-maintained and enjoyed the newly renovated design! You are right, we work well for any type of traveler as all of your basics are covered now since all of our rooms have a work desk, flat screen TVs, coffee makers, mini-fridge and microwave, iron/iron board, hairdryers and safes. I have to agree with you, if you aren't familiar with the area it can be difficult to travel around, as would it be any unfamiliar area. Thankfully, our staff is well-knowledged and can assist you in getting around quite simply. If you have a vehicle, we have maps and directions handy. We also can provide you the best routes for public transport and have special discount taxi fares to subway stations, Logan Airport, and Boston. Thanks again and I hope we have the opportunity to serve you again in the future.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, Canada
1 review
Reviewed September 18, 2012

This hotel was our saving grace! After spending and entire day in the car driving, from Vermont to Boston, MA just to tour around, and having not made any reservations for ourselves that night, we were EXHAUSTED! We were looking for a place to stay on short notice, and trying to stay on budget. Luckily, after making several stops and not having any luck, (this was Labour Day weekend with lots of last minute travellers, and kids going back to school) we tried the Red Roof Inn, and got a room no problem. The hotel was clean, comfortable, affordable, and relaxing without being overpriced (that was even before using our CAA card which we were able to get a discount with! *Bonus*). The staff working there are so friendly! Jessica, who checked us in and is quite pretty, was very pleasant, smiling, helpful. She helped us get a great room and quickly! :) She made us feel very welcomed. We had a great night stay. The next morning, we met the General Manager Mike. He too is a very nice, happy, friendly guy (who was also very handsome :D)! He joked around and gave us directions to our next destination (a place to find coffee =P) and had us checked out without any holdups.

This was by far one of; if not the best hotel we stayed on during our vacation. My boyfriend and I are looking forward to our next stay at a Red Roof Inn.

Stephanie & Paul

Room Tip: If there is a King room available take it! it is very comfy without costing an arm and a leg!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0305, General Manager at Red Roof PLUS+ Boston - Logan, responded to this review, September 19, 2012
Dear Stephanie U,

Thanks for reviewing your stay with us, we are so glad you enjoyed it here! Our goal is exceptional service, a clean and well maintained room, and a great value... it seems you found all of these to be true so I am very happy to hear we met our own, as well as your expectations. We do offer discounts for AAA/CAA members and RediCard Reward members (loyalty club) also get discounts and promotions sent to them before the public gets them! Glad to hear Jessica took good care of you, and I enjoyed my time laughing with you at check out too, I will be sure to share the kind comments with Jessica. We hope you come see us again if you are in the Boston area in the future.

Sincerely,

Mike Ciulla, General Manager
Red Roof Inn - Boston Logan
920 Broadway
Saugus, MA 01906
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Boston - Logan

Property: Red Roof PLUS+ Boston - Logan
Address: 920 Broadway, Saugus, MA 01906-3204
Location: United States > Massachusetts > Saugus
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Saugus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Red Roof PLUS+ Boston - Logan 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
100% Non-Smoking Red Roof PLUS+ Boston - Logan is Newly Renovated and a great place to relax after seeing Boston's sights- Newbury Street, Boston Commons, Fenway Park, Quincy Market, Boston Harbor, The Freedom Trail, The North End, Back Bay, The New England Aquarium, The Swan Boats, The Museum of Fine Arts, The Science Museum, Harvard University, M.I.T, Tufts University, as well as other famous universities, and so much more. If you are traveling on business, we are just miles away from The Hynes Convention Center, The World Trade Center, Boston's Financial District and Boston Convention and Exhibit Center. If you are here on leisure, catch a concert or see the world famous Boston Celtics or Boston Bruins at TD Garden in Boston or head over to Fenway Park and see the Red Sox! Boston has plenty of fun to offer and in the historic Theatre District you will find several live performances nightly at the Orpheum Theatre, Citi Performing Arts Center, The Charles Playhouse and many others. The Red Roof Inn in Saugus is only 5 miles away from Revere Beach, America's 1st Public Beach as well as Suffolk Downs where you can see exciting horse races most of the year. Don't feel like driving into Boston? Don't worry, we are just 5 miles away from Wonderland T Station (subway) where you can park all day for a very low rate and take a quick 15 minute train ride into the city. ... more   less 
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Also Known As:
Red Roof Inn - Boston Logan Hotel Saugus
Red Roof Inn Boston Saugus
Red Roof Inn Saugus
Saugus Red Roof Inn

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