We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Felt like a welfare hotel...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Saugus (Logan Airport)
Ranked #2 of 5 Hotels in Saugus
A TripAdvisor Member
New Mexico
518
Reviewed June 17, 2005

Noisy, not much atmosphere, service poor, elevator nearly
broke my leg, stopped two feet short of floor, and I fell in.
No responsive front desk, not much to offer here folks...Poor rating all around. People yelling and running up and down the halls all night, complained several times to front desk, finally gave up..
Avoid!!!!
And by the way it isnt really close to the airport, as advertised.

  • Stayed: October 2004, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (610)
Traveler rating
Traveler type
Time of year
Language
  • More languages

586 - 592 of 610 reviews

Reviewed April 7, 2005

My experience with this hotel was positive, contrary to a few of the strongly negative reviews I've read. I slept at the hotel while attending a conference at another hotel-- rooms there were more than twice as expensive. I didn't spend a lot of time at the hotel, but it met my basic needs. The bed was comfortable. The room was clean. The TV, with cable, worked just fine. The bathroom was spotless with fluffy towels. I didn't have the complimentary breakfast but the coffee was fine.

The hotel is in a relatively charmless area. But the shuttle service seems reliable. My trips took about 25 to 30 minutes each. The drivers were friendly, courteous, drove carefully, and knew their way around. The hotel staff were friendly, helpful, and efficient.

If all you're looking for is an inexpensive place to sleep while visiting Boston, this hotel will meet your needs. It's not as convenient as being downtown, but the price is right.

While in Boston, try to see a Red Sox game at Fenway; and take a night ride across the harbor in a water taxi. Those are just celestial experiences. Enjoy!

  • Stayed: April 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank VTVTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New York
1
Reviewed March 22, 2005

Very poor hotel. Only upside was the complimentary shuttle bus. Hotel and shuttle staff generally helpful. Breakfast / dining room was awful and not properly stocked – no cereal and produce not overly fresh.

Room was acceptable, but heating was overly noisy. Effectively it was a toss-up between a cold room or a warm but noisy room. Shower/bath fitting was broken and in need of serious repair. If it wasn't for the shuttle service, would be unbearable.

  • Stayed: March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2004

We stayed here in November 2004. We used the shuttle service from Logan airport and it arrived to pick us up within 20 minutes. We also used the shuttle from the hotel back to the airport and the shuttle was ready for us on time and delivered us to the airport within 20 minutes. The staff on the shuttle were pleasant. In the room there were lots of towels, the beds were comfortable and clean. The breakfast both mornings was sufficient with bagels, cereal, coffee, juice, donuts, etc. The food was fresh and there were no complaints. We paid roughly $60 per night and we were happy with the hotel, its service and certainly its cleanliness. Also we were pleasantly surprised that the hotel provides booster seats and car seats in their shuttles.

  • Stayed: November 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank SoLittletime2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Long Beach, CA
48
Reviewed September 5, 2004

The Days Inn in Saugus was a great value. My best friend and I traveled the entire east coast and were looking to save money. After booking the hotel on Hotwire we got a great price. The room was a good size, the hotel staff was really nice, and they had a complimentary shuttle to and from the airport. The only downside of this hotel is that it is a little drive from the airport. However, the shuttle to the airport is free and from the airport you can get the T line into downtown. Overall, it was a great experience for two, young female college students. Free breakfast in the morning, a safe area and a great price on the hotel. If you're looking to save money, stay here, if you can afford to stay closer to the city you may want to consider it.

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New York NY
12
Reviewed August 16, 2004

This place is adequate as a 1* property, nothing special, but it is very distant from Logan Airport. It took 2 hours to get there using their "shuttle" service. 1.5 hours to get back the following day.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
chesterfield,mo
12
Reviewed August 4, 2004

high price for poor quality. I think it was a welfare hotel. No coffee made in the morning. Will never stay there again

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Saugus
0.2 mi away
Red Roof PLUS+ Boston - Logan
3.6 mi away
Holiday Inn Hotel & Suites Boston-Peabody
1.7 mi away
Quality Inn Revere
Quality Inn Revere
#4 of 5 in Revere
379 reviews
Show Prices
Show Prices
Show Prices
4.3 mi away
Comfort Inn & Suites Boston Logan International Airport
4.2 mi away
Hampton Inn Boston/Peabody
3.0 mi away
Four Points by Sheraton Wakefield Boston Hotel & Conference Center
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Saugus (Logan Airport)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906-4521
Phone Number:
Location: United States > Massachusetts > Saugus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Saugus
Price Range: $142 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, IHG, Priceline, Orbitz, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Saugus (Logan Airport) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing