Service of shuttle (park and fly) effective and nice driver, free breakfast and clean room.
1. Make me wake by person who bangs in the door at 8:40 am to come to give me the invoice.
2. Staff in the reception on check in (a woman - at about 9:30 pm on March 7th) and at check out (a man - at about 10 am on March 8th) who had each a disagreeable attitude (no greeting and no smile) when we asked them questions with our approximate English (we are not bilingual). That the man had a small laughter when I asked him to repeat his question, because I had not well understood. I found it very contemptuous. I often travel in the USA and never I met of the staff so little helpful to French-speaking customers who manage in English.
- Official Description (provided by the hotel):
- You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more less
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- Also Known As:
- Holiday Inn Express Saugus (Logan Airport) Hotel Saugus