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“Good price to leave our car.”

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Holiday Inn Express Saugus (Logan Airport)
Ranked #2 of 5 Hotels in Saugus
Reviewed November 13, 2012

This is my fourth time using this hotel as a one night stay, shuttle and car park. This time I booked at Stay 123.com. and the price was incredible! 4 persons, shuttle and 2 weeks carpark for $107!!!! The hotel is clean and the staff is accommodating. Continental Breakfast begins at 6:30 am.

Room Tip: We had a room at the end but the stairs were here, so we liked it. The elevator was at the other end...
  • Stayed: November 2012, traveled with friends
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1  Thank EasternCanadaKoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressSaugus, Director of Sales at Holiday Inn Express Saugus (Logan Airport), responded to this reviewResponded November 16, 2012

Thank you so much for your review! We are very glad that the past couple times you have stayed you have had great experiences with the park and fly package. It’s the best package and is the best deal for leaving your car here. But thank you so much for your review and we hope you come and stay again soon!

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411 - 417 of 600 reviews

Reviewed November 7, 2012

Check in was quick and easy. Receptionist radioed housekeeping to confirm they put extra towels in my room like i requested online as i was checking in. Get to the room of 2 queen beds and the room looks typical and clean. No pen or paper though. I didnt see the extra towels either. The beds were NOT queen but doubles. My daughter has a queen at home and even she said this bed was smaller.
Sink was out in the room so the bathroom was rather small with only a toilet and tub/shower. Beds were fairly hard and moved alot when you rolled over.
Breakfast was a typical continental. Cereal, bagels, toast, eggs, yogurt, juices. Very clean area.
At check out i did mention to the receptionist i booked 2 queen beds but those were double. She told me that they are queens. Rest of check out was quick.
Reason I didnt contact the front desk when we realized the bed size was due to returning very late and being exhausted.

  • Stayed: November 2012, traveled with family
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Thank twip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Stayed here after arrival at Boston Logan for convenience to pickup rental car away from airport with its additional fees. I had booked 2 rooms one of which was to be a handicap king. There was a problem with the rooms assigned but it was quickly remedied at the counter with rooms not adjacent but just across from each other on the first floor. Room was spacious and well equipped. Was able to get shuttle service to a local restaurant for dinner as well as shuttle to rental car agency the next morning. Staff was pleasant and breakfast had good variety of choices.

  • Stayed: September 2012, traveled with family
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1  Thank Rebecca H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressSaugus, Director of Sales at Holiday Inn Express Saugus (Logan Airport), responded to this reviewResponded November 16, 2012

We would first like to thank you so much for your review! The front desk does their best to accommodate all of your requests. Even though you had a slight we are very happy that the front desk was able to help you the best they can with a comfortable spacious room. Our shuttle service is the best if we do our best between going back and forth to the airport to take guests around the local area for dinner. Our complimentary breakfast is the best as well with eggs and bacon and omelettes. There are so many choices for everyone on our breakfast buffet. But thank you so much for your review. We hope you stay again soon!

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Reviewed November 5, 2012

I stayed here as a quick stay (literally 5 hrs) because of the proximity of the airport (BOS). I should have stayed in the airport. This place was without exaggeration in the top 5 worst stays globally i have ever experienced. The room was felt like something from the early 90's in design.The check-in was like something from a creepy film, dark, limited conversation and cold. My brief rest was thwarted by the fact that my room phone didn't work, so therefore my wake up call never happened. Needless to say the free shuttle was of little value because I needed to rush to the airport in a taxi ($25) in order to make my flight. The only reason why this review isn't terrible is because the parking was free. Disappointing especially as a Ambassador level customer.

  • Stayed: October 2012, traveled on business
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1  Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012 via mobile

Got what was expected from Holiday Inn Express in Saugus, MA(near Boston/Logan). Clean room, free breakfast, safe hotel. Overpriced because of near airport location. Check-in clerk seemed indifferent. Rooms smaller than the normal Hol. Inn Express. Bathroom is very small with old fashioned circular commode(normal size people beware!). Overall, very average Holiday Inn Express at above average price.

  • Stayed: November 2012
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Thank rjm21650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

We drove from The South Shore of Nova Scotia Because we saved over $1,300.00 on flights to San Juan..We Booked the the Holiday Inn Express because it was close to the airport..The price was great as well as the staff.We parked our car for 10 days with no problem..The shuttle to the airport was a bonus...Breakfast was also fine...Lots of places to eat supper just a walk away....Plus you can see the kids play hockey next door...I will stay at this hotel again...Clean and quiet

  • Stayed: October 2012, traveled with family
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Thank bud w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressSaugus, Director of Sales at Holiday Inn Express Saugus (Logan Airport), responded to this reviewResponded October 31, 2012

We would first like to thank you for your review! We are very glad that you enjoyed your stay. A lot of our guests use our park and fly deals and keep you from paying the high prices of parking at the airport. Our location makes it pretty easy to get around with plenty of places within walking distance to eat as well. Thank you so much for your review!

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Reviewed October 22, 2012

Okay so we stayed at this hotel that we booked through Hotels.com for $151 a night plus tax. We fortunately only booked it for one night because my husband wanted to check it out first before we committed to an entire week. I am glad that I agreed because it was not the greatest room at all. The staff was not friendly and left out so much information. We had to practically beg them to tell us the littlest of things. Also the highway it's off of is like a drag race zone. Very dangerous IMO because cars are at very high speeds and then they are turning off or trying to get on like they would in a normal speed zone but with greater acceleration. My husband and I joked about the mandatory drag racing whenever we were in that area and thankfully it wasn't that often. I felt ripped off and I will never stay there again. Not worth the money we paid. The only good things about it was the free breakfast, free parking and free internet. We ended up using our Hotelcoupons.com book and found an amazing deal for a wonderful Comfort Inn Hotel in Danvers for $77 bucks a night! Huge room and quiet too! Staff was great and no drag strip racing there. http://www.tripadvisor.com/Hotel_Review-g41519-d126071-Reviews-Comfort_Inn_North_Shore-Danvers_Massachusetts.html

Room Tip: If they try to give you a room by the drag strip say no! Ask for a quiet room if you have to stay t...
  • Stayed: October 2012, traveled as a couple
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Thank afg2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressSaugus, Director of Sales at Holiday Inn Express Saugus (Logan Airport), responded to this reviewResponded November 19, 2012

We would like to thank you for taking the time to write a review about your recent stay. We would like to apologize for the inconvenience. Our location is off of a very busy highway in Saugus. But being located on the busy highway has it's advantages of numerous places to eat and shopping. We are glad that you at least enjoyed the complimentary breakfast wifi and parking.

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Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906-4521
Phone Number:
Location: United States > Massachusetts > Saugus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Saugus
Price Range: $164 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more   less 
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Holiday Inn Express Saugus (Logan Airport) Hotel Saugus

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