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“Great hotel with easy freeway access”
5 of 5 bubbles Review of Palm Garden Hotel

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Palm Garden Hotel
Ranked #2 of 9 Hotels in Thousand Oaks
Certificate of Excellence
Ventura, California
1 review
“Great hotel with easy freeway access”
Reviewed March 4, 2014

I've stayed here a few times and everything's always been great. The front desk is always friendly and helpful. I love the easy freeway access and how close it is to the The Oaks mall. Rooms are always clean and staff is great.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elleb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, March 6, 2014
Dear Elleb123,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I am excited to hear you enjoy your stays with us, and we look forward to providing a friendly welcoming visit in the future as well.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Montecito, California
2 reviews
Reviewed February 28, 2014

Palm Garden is a gem in Ventura county. The renovations show well. Very comfortable stay. Clean rooms and amazing staff. Breakfast served every morning and its complimentary. Pool is huge and clean. When visiting the area, will be my choice again.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamdodgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, March 2, 2014
Dear Jamdodgers,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We value the review of your most recent stay with us, and through these reviews look for ways to improve every guest's stay with us.
I am happy to see you enjoyed our rooms and found the renovation to your liking. I am excited to hear you were able to enjoy our heated pool during your stay.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westlake Village, California
1 review
Reviewed February 21, 2014

We held my husband's 80th birthday party at the hotel with guests staying there from both the northern and southern parts of California and Arizona. The entire property is delightful and clean.The planning was handled very efficiently and the party went off without a hitch. The food with prime rib and turkey carving stations was delicious and the servers knew exactly what to do and when to do it. Following the dinner many guests retired to the outside patio, playing music and singing around the fire pit and visiting into the night. The grounds are lovely with a gazebo and many pieces of sculpture throughout the property. We had 40 guests and have received many nice comments from them regarding the Palm Garden.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nora J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, February 28, 2014
Dear Nora J,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I am glad to hear that your event and stay with us met your expectations. I will relay your positive marks to both the sales and catering staff. We find every event to be a rewarding challenge that we take pride in flawlessly hosting.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uxbridge, Canada
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 6, 2014

I don't usually stay at hotels like this (normally stay at larger chain hotels), but was pleasantly surprised. The inner courtyard is nice and there was a good outdoor seating area where I relaxed in the nice evening weather one night with a friend. The breakfast was good with cheerful staff helping keep everything refilled. I asked a lot of questions of the hotel reception and got a good restaurant recommendation in Malibu. The pub that was attached had good food (tried the blackened fish taco...) and the wait staff was very nice. My only strong recommendation is to ask for a courtyard room as anything that faced the highway would likely be loud based on the constant traffic. If you are OK with the walkout style rooms as opposed to internal with hallways then I think you will like this little gem.

Room Tip: Definitely courtyard. Don't stay on the highway facing rooms.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PDM-CEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, February 8, 2014
Dear PDM-CEO,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
It looks like you asked the right questions and we are always happy to help. I am glad you enjoyed our beautiful courtyard grounds and Brendan's food as well. I do agree an upgrade to our Courtyard rooms does allow our guests to experience the serenity of our property.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 14, 2014

Great value for the area. Rooms are not luxury. But, clean & comfy. Really good hot breakfast included. The grounds are 'woodsy' which give a resort-like feel. I didn't use the pool/spa/work-out room this time, but looks nice. I'll definitely come back.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wes B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, January 16, 2014
Dear Wes B,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I'm glad to hear you had a wonderful stay with us and enjoyed all our hotel has to offer. I sincerely hope you are able to enjoy our pool area during your next visit and get to enjoy our poolside service provided by Brendans.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 25, 2013

This was our second stay at the Palm Gardens -- and what a difference from our last visit. While the grounds are lovely and well kept up, the room was infested with ants, the wrong sheets were on the bed and kept coming off in the night, the AC was very loud, clicking on and off waking us several times. The room was worn, and there were several extension cords snaking haphazardly around the edges of the room. Most of the problems seemed the result of either poor housekeeping training or supervision, and with a little effort could be fixed.

Room Tip: Try the Hampton Inn across the street.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jackconly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, January 16, 2014
Dear Jackconly,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
I am saddened to hear your most recent stay with us was not as enjoyable as your last. I sincerely apologize for the conditions of the room and assure you every available measure has been taken to correct those flaws.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
Reviewed December 10, 2013

Amy & Emma are absolutely amazing! They go above and beyond to make u feel welcome & at home! N the hotel grounds are to die for! The rooms r so cute n have a great set up! I will b staying at this hotel only! I highly recommend you do too!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank auva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGardenManager, Front Office Manager at Palm Garden Hotel, responded to this review, December 21, 2013
Dear Auva,

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless.
It is a great reflection on our hotel when someone has such kind words as yours. We will make sure to pass on the glowing review of our staff's efforts and reward them appropriately.
On behalf of The Palm Garden Hotel and Brendan’s Irish Pub, thank you again for staying with us while visiting Thousand Oaks. We sincerely hope to see you in the future. Have a wonderful day!!

Respectfully,

Michael Reardon
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Garden Hotel

Property: Palm Garden Hotel
Address: 495 N Ventu Park Rd, Thousand Oaks, CA 91320-2707
Phone Number:
Location: United States > California > Thousand Oaks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Thousand Oaks
#3 Romantic Hotel in Thousand Oaks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Palm Garden Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Palm Garden Thousand Oaks
Hotel Palm Garden

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