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“A nice place to rest and relax”

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Best Western Plus Thousand Oaks Inn
Ranked #3 of 9 Hotels in Thousand Oaks
GreenLeadersSilver level
Scranton area, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A nice place to rest and relax”
Reviewed August 18, 2013

The staff was friendly and inviting. We enjoyed many amenities: the spa and swimming pool, the laundry room, the massage chair, and the free breakfast was really good, too. Other LA area hotels on our trip charged us for breakfast so that was appreciated. We were on the 4th floor so noise wasn't an issue. I thought I smelled a slight odor of cigarettes in the room and the elevator seemed to be stuck as we checked out so I had to carry the luggage down from the 4th floor, but I read they are getting an elevator upgrade soon. Overall a very good value for the price and the location was conveniently off the Ventura Freeway. We would definitely stay again next time we are in the area.

Room Tip: If you're on the top floor you won't deal with noise from above, and also if you get one fac...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tem209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
San Francisco, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 12, 2013

This hotel was in a great location with nearby shopping malls, restaurants and theaters in the Westlake Village, Thousand Oaks and Agoura Hills areas north of LA county. Hotel was clean, reasonable price, great front desk staff with smile always hanging on their faces. Free breakfast with plenty of refilling on food trays. Dining room was nice and spacious.

This hotel was next to the freeway and be sure to ask the room at the inner court away from the freeway. Another choice was to ask room at the ground floor behind the conference room and the meeting room complex so that it will block off the noise from the freeway to get a good night nap.

Room size was good, clean and with free wifi.

Will come back again for this good hotel.

Room Tip: Get a room away from freeway or behind the front building complex to block off freeway noise.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tripuser01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oswego,Il.
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 10, 2013 via mobile

Can't wait to get out of this place tomorrow after 3 night stay. Whole place is old musty and smells like cigarettes. Good starting place to see LA about 40min down 101 or same distance to Santa Monica and Malibu. Cheaper than closer places but this Best Western with it's terrible free breakfast stinks.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tripnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fxwang, General Manager at Best Western Plus Thousand Oaks Inn, responded to this review, September 9, 2013
I do apologize for your recent experience at the Thousand Oaks Inn. We are a non-smoking hotel, but unfortunately, not all of our guests respect this policy. Our staff prides itself on welcoming our guests and caring for them as our own friends and family. Our motto has always been, "Where the Difference Is Caring".

For breakfast, we currently offer the Best Western continental breakfast, but instead of providing microwaved bacon and a machine to make waffles or pancakes, we have a Kitchen staff cook these items fresh each day. In the coming weeks, the Restaurant will re-open with a full-service menu for breakfast, lunch, and dinner. We hope you find the quality of the new Restaurant to excellent.
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los angeles, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 9, 2013

I have stayed at nearby hotels within and above the rate offered by BW. By far you get the best value from BW. The room are always clean and the service is great. The decor is not the greatest but improvements continue to be made.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Daniel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YORBA LINDA, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed August 8, 2013

beautiful hotel but noisy from guests next to and above us, need 3rd floor next time to get a good nights sleep Hotel room was very nice and clean Preferred the breakfast at other Best Westerns that have an omelet bar, this one does not Staff was very nice

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, United States
1 review
Reviewed August 7, 2013

This hotel needs a few million dollars to fix it up. It needs landscaping, the elevator fixed. the stairs repaired, among other things. The bar is closed. The wireless is very slow when working. You can get the wireless from the hotel next door, however. Try to get a room away from the freeway if possible. Also the handicapped room has a handicapped sink and a toilet bat but the bathtub in the regular bath tub not a handicapped shower.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fxwang, General Manager at Best Western Plus Thousand Oaks Inn, responded to this review, August 9, 2013
Thank you so much for your feedback. You may have noticed, while you were here that we are undergoing a multi-million dollar renovation.

The front of the building, landscaping, driveway, and parking lot have been completely rebuilt. This week, the City has just signed the permit for us to move on to the rest of the parking lot and complete the restaurant and bar renovation, which includes a new outdoor patio. Once completed, we will continue to update and upgrade our landscaping and our irrigation system (to drip irrigation).

The elevators have just completed Phase 2 of their renovation on Tuesday with a complete interior remodel. The final Phase of the renovation will begin next month with completely new controls. Once completed, the elevators will be completely new.

We are also currently in the process of increasing our internet bandwidth by 500%. The bandwidth has been added, but there has been some connectivity and integration issues that they are trying to work out.

In our handicap room, the final design touches for our new fully-accessible guestroom is expected to arrive and be installed by next month. This room was completely designed around a mobility impaired guest. We are very excited about the grand opening of this new room that will add one more room to our total room count.

Other upgrades and changes in the coming months include window coverings, new seating (lounge chairs and sofas), a completely redesigned and upgraded closet space, a complete updated and redesigned guest bathroom, a new Business Center, and an updated and completed redesigned Lobby.

We look forward to your feedback on these changes in the coming months. We need and appreciate this constant feedback to continue to improve and provide our guests with the best stay experience here in the Conejo Valley!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 5, 2013

The rooms have been remodeled recently. The bedding was fantastic. The pool area and pool were sparkling clean and very comfortable. The breakfast was awesome. Staff smart and friendly! We stayed there for business and will be staying there again next weekend!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Thousand Oaks Inn

Property: Best Western Plus Thousand Oaks Inn
Address: 75 W Thousand Oaks Blvd, Thousand Oaks, CA 91360-4416
Phone Number:
Location: United States > California > Thousand Oaks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Thousand Oaks
#2 Romantic Hotel in Thousand Oaks
#4 Family Hotel in Thousand Oaks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Thousand Oaks Inn 3*
Number of rooms: 106
Official Description (provided by the hotel):
Nestled in the scenic Conejo Valley at the base of the inspiring Santa Monica Mountain range, travelers will discover a full-service hotel that is convenient, comfortable, and affordable. The Thousand Oaks Inn is surrounded by local shopping malls, movie theaters, public golf course, and a variety of restaurants and local attractions. When you enter the lobby, our friendly and caring staff will happily assist you in making your visit to the Conejo Valley more enjoyable and comfortable. ... more   less 
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Also Known As:
Best Western Plus Thousand Oaks Hotel Thousand Oaks
Best Western Plus 1000 Oaks Inn
Best Western Thousand Oaks
Thousand Oaks Best Western

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