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All reviewsfront desksofa bedwatch tvwalking distanceparking lotfreeway closeone night staycomfortable stayexcellent customer servicethe staff was friendly and helpfulfitness centervery nice hotelexcellent staycomplimentary breakfastnewbury parkyogurtmarriott
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Reviewed November 22, 2016 via mobile

Good for families. Friendly staff. Clean rooms with trendy decor. Lobby is inviting and open. TV didn't work in our room though. When we put a dirty sheet and pillow case on the ground from one of the sofa beds, housekeeping didn't replace it, even though it was obvious the bed needed linen.

Stayed: November 2016, traveled with family
Thank hlcg777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded November 28, 2016

Thank you for sharing your feedback, we appreciate the nice comments and will address the concerns appropriately.

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Reviewed November 2, 2016

Comfortable, well equipped rooms and friendly, helpful staff. Breakfast and bar menu are a bit limited and quite expensive compared with other eateries within a short walk of the hotel. Well located with plenty of free parking.

  • Stayed: October 2016, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank KenK61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded November 3, 2016

Thank you for taking the time to share your feedback! We are happy to hear that you found the rooms to be well equipped and our staff to be friendly and helpful. We hope to see you again in the future.

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Reviewed October 28, 2016 via mobile

The hotel is nicely renovated and have very large rooms! The layout of the room is a little strange if you're trying to lay on the bed and watch TV. The TVs are not that great and the remotes are so frustrating. I know it isn't isolated as 2 of my business partners experienced the same. The gym is very small and can only accommodate 5 people total! The location is good and there are several places to walk to eat at.

Stayed: October 2016, traveled on business
Thank DenTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded October 31, 2016

Thank you for sharing your feedback, we are pleased that you had a comfortable stay and found the location to be convenient. We hope to see you again in the future.

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Reviewed October 19, 2016

Just spent two nights at this hotel. It's a great location; very friendly help; modern and clean. What you would expect from Marriott. We enjoyed their breakfast too. It is walking distance to some pubs and shopping, and within a 3 minute or so drive to major stores. Wonderful Parks nearby too.

Room Tip: Our room was on the opposite side of the 101 freeway.
  • Stayed: October 2016, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank jbell3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded October 20, 2016

Thank you for sharing your feedback, we are so pleased that you found the location to be convenient and our staff to be friendly and helpful. We hope to see you again in the near future.

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Reviewed October 18, 2016

I arrived late in the evening and had been traveling with a broken hand. The front desk was extremely helpful and made it easy for me to get checked in. I was really grateful for this kindness. The room was great, the hotel quiet, and convenient to many places to eat in a plaza right next door. The location was also really convenient to my customer location. I will be back.

  • Stayed: October 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank remerton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy H, General Manager at Courtyard Thousand Oaks Ventura County, responded to this reviewResponded October 19, 2016

Thank you for sharing your experience, we are so pleased to hear that you found our location to be convenient and our staff to be kind! We look forward to welcoming you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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