We just had our second stay here. Our first visit was in July of '11 and everything was great except the rock hard bed. This time the bed did seem more comfortable and we got a great nights sleep.
We had an absolutely fabulous reception from Sabeena who works at the front desk. She recognized us immediately as previous guests and upgraded our room. I just can't praise Sabeena enough for her friendly helpful and fun energy, she really makes a difference to this already great hotel.
Our only neagtive this time around was when we went downstairs for breakfast on Sunday...breakfast is served until 10:00 AM. This was the Sunday before Christmas, the breakfast room was full of large family groups...we got there around 9:45 and the food was already depleated. We were perfectly happy to grab a yogurt and some fruit, but were suprised to see the young man who was working the room remove the coffee pots before 10 and then he couldn't get the rest of the food put away fast enough. Guests were scurrying around trying to grab a cup of coffee or finish making their waffles and this guy was pulling things away and closing the doors to the room as fast as he possibly could....there were so many things that he could have been doing to slowly/gently remove the breakfast spread while guests finished up, like most Hampton hostesses do....especially on weekends...
- Official Description (provided by the hotel):
- Located just 12 miles inland from the Pacific Ocean, the Hampton Inn & Suites(R) Thousand Oaks is nestled in the scenic Santa Monica Mountains just miles from Hollywood and minutes from top attractions such as the Thousand Oaks Civic Arts Plaza, California Lutheran University, The Oaks Mall, and the Ronald Reagan Presidential Library. While enjoying your time in Thousand Oaks, take advantage of the amenities available at our Hampton Inn & Suites hotel including our spacious rooms and suites, plush bedding, free WiFi, free hot breakfast available daily, complimentary parking, 24-hour fitness center, 24-hour business center, on-site convenience store and pool. ... more less
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- Also Known As:
- Hampton Inn And Suites Thousand Oaks
- Hampton Inn & Suites Thousand Oaks Hotel Thousand Oaks
- Hampton Inn & Suites 1000 Oaks