My girlfriend and I were traveling out west to San Diego to visit her son and decided to stay at this comfort inn by the reviews of the Trip Advisory and all that was said about this hotel is what we experience as well.More
My girlfriend and I were traveling out west to San Diego to visit her son and decided to stay at this comfort inn by the reviews of the Trip Advisory and all that was said about this hotel is what we experience as well.MoreShow less
We really appreciate your fantastic review. Comfort Suites is a great option for our travelers. We love to help and make our valued guests feel like they’re at home. Thank you very much for your wonderful review!
We just stayed here one night but were duly impressed with the friendly and helpful staff. They always had a smile for you when you passed by. The rooms were comfortable and clean. Breakfast was satisfactory and enough to keep us traveling until lunch. I would definitely stay here again!
Thank you very much for staying with us during your recent trip to Santa Fe. We really appreciate your excellent review. Thank you for sharing your wonderful experience with us!
Stayed three nights in a king suite. The room was ready for early check-in. Had wonderful service every time I spoke to someone at the front desk, whether it was check-in, asking for change, asking for directions, or asking for restaurant recommendations ( which panned out, by the way...delicious). My suite was clean, spacious for one, and comfortable. I liked being able to spread out and have different areas in which to relax. My room was on the third floor facing away from the street and was very quiet ( with the exception of some rude guests who insisted on practically yelling in the hallways, and that is not an indication of the hotel itself). The room was made up nicely and promptly every morning, fresh towels and bathroom amenities. The bed was comfortable and you had a choice of firm or soft pillows for the bed . . . . My only complaint is with the hot tub, while the water temperature was good, there was a pile of sand at the bottom, and the jets were practically non existent. I was able to find one jet that worked, the others did not at all. Other than that, this was a wonderful place to stay, and I will stay again.
We appreciate the kind words and wonderful review! We do in fact have really nice spacious suites. Our housekeeping department prides itself in cleanliness. Our maintenance staff apologizes about the jets in the spa not functioning correctly and they have been fixed. Our staff is our best asset when it comes to making sure our customers have the best possible stay. We really appreciate you choosing our Comfort Suites as your choice of lodging. We hope to see you back soon!
The hotel is about 10 minutes from the plaza and couldn't be more convenient. We were greeted on arrival by very friendly, helpful staff. In the morning the kitchen attendant kept the tables clean and the food well stocked. The breakfast was always hot and had a good variety. The room was clean and I don't think we could have asked for anything more. I have no difficulty recommending this hotel to anyone. (Did I say the staff was great?)
Thank you for your wonderful review. We really appreciate you acknowledging our friendly staff. We are thrilled about the wonderful experience you had at our Comfort Suites.
We originally planned to stay for 3 nights but extended for another night because of the accommodations. The location is great, the staff was friendly and helpful, the room was comfortable and they had a great breakfast buffet. We are a family that loves to travel and have stayed at a lot of hotels. This is the first time we ever stayed at a Comfort Suites but definitely will not be our last. If we ever return to Santa Fe, we will be staying here.
Thank you so much for taking the time to write such a wonderful review. We truly look forward to seeing you on your next trip to Santa Fe!
We initially booked online but when we arrived the online agent had messed up our reservation. Lucky for us we had an excellent checkin personnel, Ishmael who worked everything out. In fact he was here every night and went out if his way to help us and make our stay most enjoyable. The room is very comfortable and had a frig and microwave. It's was clean and bed was comfy. We stayed here 4 years ago and will stay here if we come back.
We really appreciate the time you took to write us a review. We are delighted by your wonderful experience at our hotel. In fact, we do have a wonderful staff that loves to help our guests. Once again, thank you for sharing your wonderful experience at our Comfort Suites in Santa Fe, we hope to see you soon.