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“Great stay” 4 of 5 stars
Review of Comfort Suites

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Comfort Suites
Ranked #16 of 61 Hotels in Santa Fe
Certificate of Excellence
Cheyenne, Wyoming
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
4 of 5 stars Reviewed April 18, 2013

Stayed here 2 nights while visiting Santa Fe. Very "clean- smelling" facility..rooms were very clean and extremely quiet. Front desk staff were very pleasant and helpful in providing information about things to do around town. The price was very reasonable for this area. Have stayed here before and would stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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661 reviews from our community

Traveler rating
    351
    230
    56
    16
    8
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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  • French first
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  • Italian first
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  • Spanish first
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English first
Birmingham, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 18, 2013

Very nice hotel. Friendly and efficient staff. Reasonable rates. Spacious, clean, comfortable room. The only complaint I have is that it was hard to find in the dark. It's back off the main road with a small, low to the ground sign that was easily missed in the dark.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, May 20, 2013
We are glad that you got to enjoy the good honest value and service that we provide for all of our customers.

We do get a lot of comments about the sign issue and are hands are tied on that one. City ordinance does not make it easy for us to provide a solution to this issue at hand.

Thank you for bringing this to everyone's attention. We are glad for people to at least be aware of this, and maybe customers can share tips on finding us! It's a great value for the find.

Thanks, and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 17, 2013

Stayed 3 nites , very pleased with this hotel all around...very clean rooms, hearty breakfast included with the stay. Comfortable stay . Caring , helpful staff . Certainly recommend this
Place as it is close to most attractions ...Avery good value for the price !!u

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Pradmehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Yerushalayim, Israel
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 15, 2013 via mobile

This hotel could use a renovation. The walls are really thin. There was no fitness center even tho there was a sign for one. The vibe in this hotel is not for young ppl, although maybe that is just santa fe I am not sure...breakfast was the usual.It is in a good location

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Shira K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, May 20, 2013
Hi there! Thank you for the valuable feedback and for taking the time to share your thoughts. We wanted to let you know that since the time of your stay, the hotel has indeed undergone a recent renovation.

Yes, we do have a fitness room. You will find it when you walk into the pool area. As part of our renovation efforts, we have also updated some of our fitness equipment.

We hope to see you back to enjoy our recent renovations, fitness room, and convenient location. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2013

Stayed here for 1 night for a total of $104 Inc taxes.
Hotel was easy to find when coming off I25. Whilst it is some way from the centre of Santa Fe the route in is easy enough just following Cerrillos Rd straight into the centre and the 'plaza'.
The room had 2 large double beds with a petitioned off sitting area. It was clean and well maintained
Check in was good and the receptionist was helpful in relation to my onward journey the following day to Durango.
Breakfast was as you would expect from a Comfort Inn. The continental breakfast is good but the cooked is less appetizing
Overall good value for money and one of the better hotels

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kevin186414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vail, Colorado
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 10, 2013

Chose this Comfort Suites after reading the not-so-great reviews of the other Choice Hotels in the Santa Fe area. For the most part, everything was in decent condition and clean. We stayed on the 3rd floor and the ice machine was out of order -- I have a hunch it had been that way for a while! Our room also had mold in the shower - never a nice thing to see - and easily fixed. Otherwise pretty decent.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank RkyMtntraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesMgmnt, Guest Relations Manager at Comfort Suites, responded to this review, May 20, 2013
Thanks for your feedback and for rating us 4/5!

Since then, all of our shower curtains have been replaced with brand new ones, and bathrooms touched up with fresh caulking as well. The ice machine on the 3rd floor has also been fixed.

We hope your stay was a great value to you otherwise, and hope to see you again! Please let us know what else we can do to make your stay better next time around.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Oak
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 10, 2013

My wife and I have stayed here at least 10 times. The rooms are average size with clean well maintained bathrooms. The rooms are quiet and with comfortable beds and bedding making for a good night. The breakfast has the usual items and is well stocked. Up to this point the rating would be average to good. The staff and management are what kicks the rating up to excellent. Friendly greeting when checking in and a cheerful "come visit us again" on check out are always welcome. There is always a jug of coffee available in the lobby and if your timing is right hot cookies. You do have to be quick because the cookies go fast. During our last visit in March we noticed a lot of furniture being unloaded.The desk clerk said they were updating before the busy season. It is nice to see this being done before it starts looking shabby and in need of work. Well worth the cost.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank StuartJ594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 3348 Cerrillos Rd, Santa Fe, NM 87507-2902
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Santa Fe
#9 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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