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“Great Nights Sleep”
5 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #15 of 60 Hotels in Santa Fe
Certificate of Excellence
Colorado springs
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Nights Sleep”
Reviewed April 19, 2012

I drove in from Colorado Springs, was tired, and really was not expecting much. The desk agent was awesome, she gave me a bottle of water and got me into a room very quickly. I slept like I was in my own bed, and breakfast in the morning was more than a plain jane. Way to go Comfort Suites!

Room Tip: King size beds were awesome!
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joe F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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781 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (163)
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English first
Louisville
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 17, 2012

Our recent stay at your hotel was great, The staff was very friendly. The rooms were neat and clean. Breakfast was also very nice a good selection of items to chose from.
Would recommend this hotel to my friends.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 12, 2012

Staff was extremely kind and friendly. I must say that the hotel and the cleanliness were just as good as the staff, and that's saying a lot, needless to say that I was very pleased with my stay. Also, the pool was very nice, breakfast buffet was very well presented and a great selection of items to choose from. I will definitely visit again. WONDERFUL EXPERIENCE!!!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JJames0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 7, 2012

We booked this hotel directly through their website. My receipt and confirmation email clearly said that we had booked a room with a roll-away bed for 2 adults and 3 children. We arrived to our hotel around 10pm, very tired. I was not happy to find that our room was a VERY small and tight room with absolutely no room for a child to even sleep on the floor, never mind a roll-away.

I went down and spoke with the woman at the front desk who said that the website shouldn't have let me booked the room this way and a roll-away bed is "never included in a booking". There was nothing she could do about it and that I should call the cooperate office in the morning. She did offer us a suite room with a pull-out sofa for a few dollars more and we moved to that room.

Once moved, our experience was very good. The suite room was definitely worth the few extra dollars! The basic room did not have a refrigerator (and microwave), but the suite did. In the basic room, we could hardly walk around the foot of the bed and the suite had much more room for us to move around.

Breakfast was wonderful. They had several things that were healthy and more than just a handful of oranges and red apples (like many others we've seen on this trip). The staff kept it stocked and was very helpful to those who needed assistance. There was plenty of room to sit and there area had a comfortable feel to it. At checkout, the man working reception was very friendly and nice.

Room Tip: After 9pm you cannot enter through the main doors - you must enter via the side doors, using a key...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EsKezzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody, Wyoming
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 5, 2012

I was travelling through New Mexico and decided to stay at the Comfort Suites. The room was large and clean. Breakfast was pretty good and variety of items and it never ran out! All the employees I walkped past smiled and said hello. Will return on my next trip through NM!

  • Stayed March 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chad K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
73 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 5, 2012

On the way to Arizona from Denver, we stopped overnight at the Comfort Suites in Santa Fe. I really prefer a stopover in this beautiful city, as opposed to driving an extra 60 miles to Albuquerque. It's so much more pleasant.

This Comfort Suites is recessed off the busy Cerrillos Road in an area with many hotels and restaurants. Given that it's off the street, my bet is that it's a bit quieter than the neighboring establishments, though to make sure, we requested a top floor room in the back in the hotel. No streets behind the hotel, and it was very quiet.

Beware, though. If you book online, Comfort Suites has two room levels at slightly different prices. The "not a suite" room is the one we booked, without even knowing it! We thought they were all suites in this hotel, and this description of "Not a suite" is in the fine print. When we arrived, the front desk clerk was ready to put us in a ground floor room despite our request because, apparently, that's where the "not a suite" rooms are. We told her about our request and that it wasn't clear we were buying a ground floor smaller room. She was initially off-put by my request and rather rude. For a higher price, higher even than the online quote for a suite, she put us in the top floor suite in the back as we requested. The next day, the nice manager, Pinto (sp?), reduced our rate to the original price due to the misunderstanding. We were so grateful that we kept our return reservation for this hotel on the way back from Arizona, and PInto made sure our "not a suite" rate would still allow us to stay upstairs in a suite. In effect, he upgraded us on our return at no extra cost. Thank you, Pinto.

The suites are long, narrow, and clean. The TV is modern flat panel with DirecTV channels. The wireless internet signal was strong and fast. We were happy with our beds too as they were not too soft and not too firm. Breakfast is standard fare, and we were pleased with it.

In conclusion, if you want a good quality overnight stay in Santa Fe at a reasonable price, and don't demand one of the historic hotels near the old town, Comfort Suites fits the bill. We would stay there yet again the next time we pass through town.

Room Tip: Top floor room on the back side of the hotel will eliminate any road noise. And be sure to reserve...
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RockiesExpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hernando, Mississippi
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 3, 2012

Stayed here 3 nites and found the hotel very nice and very clean with attentive staff who were always cleaning. Even the parking lot was very clean and attended to. Hotel was on the "main drag" into Santa Fe which made it very easy to find and go into the downtown area at will but without the expense of the downtown hotels. Would definately stay here again.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wade E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 3348 Cerrillos Road, Santa Fe, NM 87505
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Santa Fe
#9 Family Hotel in Santa Fe
#14 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites

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