I was dismayed when I first drove up to this Fairfield Inn and then when I walked into the tiny lobby with small breakfast area on the side. I didn't know that Marriott owned properties this old and drab. It is two stories with no elevator. You don't necessarily know that when you book and don't know to book a room on the ground floor if that is an issue. The bathroom had some moldy grout around the bathtub but the room was clean. The hallways and rooms badly need some art and color.
All that said, the room was spacious enough, had a large refrigerator and a microwave. It had good grade bedding and that is very important to me since I have some medical issues there.
The STAFF IS OUTSTANDING. I have traveled to a lot of US cities and a lot of countries. I have stayed in JW Marriotts. I've never run into a better staff. No matter what shift or what job capacity, the entire staff was always cheerful, seemed like they couldn't do enough for us and sincerely cared about us. They turned my original negative opinion of the hotel around.
The room price is quite low and this hotel is a really good value.
- Official Description (provided by the hotel):
- Most Welcoming Hotel near Santa Fe Mall, Pet Friendly, 100% Non smoking Property, free Wireless High Speed Internet, Free Hot Breakfast, Indoor Heated Pool, Free parking, Handicap Accessible rooms, ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn Santa Fe Hotel Santa Fe
- Fairfield Santa Fe
- Santa Fe Fairfield Inn