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“Very nice hotel”

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DoubleTree by Hilton Santa Fe
Ranked #27 of 60 Hotels in Santa Fe
Certificate of Excellence
Reviewed April 23, 2012

We were pleased with our accomodations and staff at the Santa Fe Doubletree Hotel. One half of the hotel has been fully renovated and the other half will be finished in the next few months. Our room (on the renovated half of the hotel) was very clean and had a comfy bed. The location is outside of the historic district, but on the #2 busline if you don't want to drive and park downtown. There is a mall, several restaurants and a movie theater within a short walk from the hotel. Don't forget to ask at the desk for a free, warm cookie in the evening!

Room Tip: Rooms have either a patio (first floor) or balcony. Next time, I will request a room on an upper flo...
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  • Stayed: April 2012, traveled with family
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4  Thank coolcarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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772 - 778 of 778 reviews

Reviewed April 22, 2012

After having a terrible experience at La Posada, a 4 star resort, my sisters and I who were visiting from Michigan, decided to stay another night in Santa Fe. We found Double Tree by Hilton. From the moment we arrived, the staff was friendly, helpful and the hotel was newly renovated! The front desk manager presented us with warm chocolate cookies upon arrival, gave us a booklet for visitors to Santa Fe and took us step by step through the map to the destinations of our choice. Our room was beautifully decorated and spotless! The beds were so very comfortable! The room has a large LG television, microwave, coffee pot with Wolfgang Puck coffee. Delicious! La Posada's coffee tasted like mud. The pools were clean and very inviting. The front desk manager when asked for a referral for dinner that night, suggested Blue Corn Cafe which is right behind the Doubletree! He presented us with his business card and told us to give it to the restaurant for $5.00 off our meal!! Check in and Check out was easy and the staff was very helpful and professional! We will definitely stay here again!! Conveniently located on Cerrillos Rd....about 5 miles from the Plaza. Thank you Doubletree for a wonderful nights stay that surpasses the stay we had at the 4 diamond resort the previous night!

  • Stayed: April 2012, traveled with family
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6  Thank mrsgailann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

Excellent location next to the mall, shoing centers, movie theater, running, biking trails and kiddy park. The hotel has been recently upgraded with new flat screen TV.s beds. The staff (Tami) is wonderful, and helpful.

Room Tip: First floor is next to the pool and laundry room. 4th floor has the gym.
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  • Stayed: April 2012, traveled on business
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6  Thank F560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve C, Manager at DoubleTree by Hilton Santa Fe, responded to this reviewResponded April 19, 2012

F560 Houston Texas:
I just wanted to take the opportunity to "THANK YOU" for the OUTSTANDING comments about the DoubleTree by Hilton Santa Fe and for the compliment about my Front Desk agent, Tami.
I look forward to serving you again in the near future.
Sincerely,
Steve Caalim
General Manager
DoubleTree by Hilton Santa Fe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2012

Our family stayed here March 28, 2012. We were welcomed by the friendly, professional staff with the signature Doubletree warm cookies upon our arrival. The rooms were newly renovated. The carpets were spotless and the beds were exceptionally comfortable. The kids loved the combination indoor/outdoor pool. The location was great with a Starbucks, Baskin Robbins, Target and even a small mall within walking distance. If you don't want to stay downtown, this place is clean, comfortable and a great value.

  • Stayed: March 2012
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5  Thank COmom02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2012

We stayed in the Doubletree by Hilton Hotel Santa Fe, Nm Sunday, Feb. 19th, 2012. The hotel is being rentivated during this time. It is in a great location with a movie theatre right across the street. There are also many shops and places to eat near by. It is located approx. 3 miles from I-25 freeway. We were tired that night and ordered in. The dinner arrived quickly and the pasta dish was very good. The toasted bread that came with it was burnt. We are Gold members and we received our complementary water when we arrived. The next morning we went to breakfast at the hotel. We waited 10 minutes to get seated, not because it was busy but lack of anyone there. It was 7 in the morning. The normal buffet was not available so we had to order from the breakfast menu. I gave the waitress my complementary slip for free breakfast and she said it was only good for one person. I enformed her that it was good for two and to check with her boss. She did and said it was only good for one. I informed her to go online and check the benefits. She came back and said she couldn't get online but would give us our complementary breakfasts. She said everything was "new" to her and the staff. Maybe the Hilton just bought this place and are in the process of converting it. The rooms had paper numbers on them but inside was nice.

  • Stayed: February 2012, traveled with family
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3  Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2017 via mobile
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Stayed: May 2017, traveled as a couple
Thank KarenOrtega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2014
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  • Stayed: September 2014, traveled as a couple
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Review collected in partnership with Muchoviaje
1  Thank Felisa L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about DoubleTree by Hilton Santa Fe

Address: 4048 Cerrillos Rd, Santa Fe, NM 87507-2917
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Santa Fe
#19 Romantic Hotel in Santa Fe
#25 Family Hotel in Santa Fe
Price Range: $102 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Santa Fe 3*
Number of rooms: 130
Official Description (provided by the hotel):
The DoubleTree by Hilton Santa Fe is in a great location for all of your Santa Fe destinations and business needs. We are only minutes from the Historic Plaza, Santa Fe Place Mall, Golf Courses, Santa Fe Colleges, Santa Fe Opera, Casinos, Interstate 25 and just thirty minutes from the Santa Fe Ski Basin. If you are filming in NM or a business traveler visiting Los Alamos National Labs, UPS, Fed Ex or a local business you will find that the DoubleTree by Hilton Santa Fe is the perfect location to meet, relax and work with over 4,500 square feet of flexible meeting space. We offer complimentary hotel shuttle service to and from the Santa Fe Airport, complimentary high-speed Internet access and much more. Enjoy a delicious meal for breakfast at Patina's or dinner at Mezcal Bar and Grill featuring contemporary American cuisine. Santa Fe, New Mexico enjoys over 330 days of sunshine offering powder skiing in the winter with spectacular views of New Mexico's romantic and colorful sunsets. So come and experience the DoubleTree by Hilton Santa Fe in the City Different amid the Land of Enchantment. ... more   less 
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Also Known As:
Doubletree By Hilton Santa Fe Hotel Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn

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