This review was sent to the hotel themselves. Had to share it with others who want a great experience.*******I really wanted to say a big thank you to everyone on your staff for our wonderful visit this past weekend. I had found an amazing deal on another website for your hotel but was unable to pay up front. When I called your hotel the reservation person was willing to accept that price and held the room for us to pay when we got there. Cheryl was also in contact with me to get the perfect room for us. She chose a room with a great view and a king bed. When we got there we were unable to check in early, but found enough to do until we could check in. We did have a mishap while we were on our trip. Another persons car tire flung a rock right through our passenger window and shattered it. It was 10:30 at night and Oscar at the front desk was a big help. He called the police for us, and gave us trash bags to cover the window. He even took the time to print out a copy of places to take our car to get it repaired. The next day I explained our situation to Antoinette that we needed to find a place on Monday to fix our car and if we could please get a late checkout. She was very friendly and said we could check out at 1pm. Also, when I called about the internet being down she was really apologetic and said they were doing everything to get it fixed. Also, a big commendation to the gentleman who took care of our breakfast needs. Every time we turned around he was there refilling, food, coffee…with a smile on his face. Overall, we loved our trip to Santa Fe and to your hotel. My husband, who is not one to notice, was very pleased with the service we got and said we would definitely stay here on our next trip. Thanks again to everyone and God bless.
- Official Description (provided by the hotel):
- Find your refuge in the southwest at the Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history, world-famous cuisine, modern arts scene and beautiful peaks of the Jemez Mountains. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Our hotel has been rated "excellent" by over 200 TripAdvisor travelers. ... more less
- Reservation Options:
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- Also Known As:
- Inn At Santa Fe Hotel Santa Fe
- Hotel Santa Fe