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“Excellent choice”
Review of Inn At Santa Fe

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Inn At Santa Fe
Ranked #32 of 60 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
Nova Scotia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent choice”
Reviewed May 28, 2010

My husband and I stayed here 2 nights in May/2010 and were pleasantly surprised at the excellent value. We were greeted with fresh lemonade and still warm chocolate chip cookies and our double queen room clean and spacious. The beds were very comfortable. There was also a laundry on site and the breakfast was excellent. It is about 4 miles from the center of Santa Fe which means driving into town which is the only inconvenience. There is an adjacent outlet mall if you are a shopper. I strongly recommend " The Shed" restaurant in town for its authentic Mexican food, wonderful decor and very reasonable prices. Would definitely stay here again.

Stayed May 2010, traveled as a couple
Helpful?
5 Thank angelminn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Santa Fe, New Mexico
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 23, 2010

This place is right off the highway, but you can't hear anything. The room was nice, but the staff, the breakfast, wow. Breakfast was outstanding and the staff was very helpful. I got a recommendation for dinner at a Mexican restaurant down the street. When we passed through Santa Fe on our way home we stayed at the Inn and ate at that same Mexican restaurant. I look forward to our next trip and will definitely stay here again.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
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Helpful?
5 Thank traveler60958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
201 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
Reviewed May 17, 2010

Uncomfortable bed: sheets, comforter and mattress looked worn and felt like they had many many years of use. Small room: water basin to brush teeth, etc., is in same area as bed. "Business Center" is one computer with printer in lobby without privacy, and same guest used it continuously for two hours. As she told me, there was no time-limit (I just wanted one minute to print my boarding passes). Bring a towel with you to workout room, in case you have the same experience as me and towels were not stocked. In fact, try the pool instead. Staff, big TV in room and cookies and lemonade upon check-in were nice. Dog treats on front desk counter can either be a good thing, or bad thing. Keep looking if you want a true experience of Santa Fe and try something closer to the Plaza.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GottaRun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vbruneni, General Manager at Inn At Santa Fe, responded to this review, May 20, 2010
Dear Tripadvisor Member,

Thank you for acknowledging our friendly staff! I apologize that you were not completely satisfied with your stay.
I have taken immediate action on your comments about the guest at the business center. We will display a sign asking guests to be courteous and limit time to twenty minutes.
The towel issue has also been addressed with our housekeeping department.
As far as your other concerns about the bed, I am attempting to resolve but would love to know what type of room you stayed in. Our beds are very new Sealy Posturepedics and I am concerned about any issues with our mattresses or bedding.
Of course, we are also a pet friendly hotel; hence, the dog treats- and the dogs think it’s great! (We utilize specific rooms for our guests with pets and deep clean the room after they depart).
Again, thank you for your review. I appreciate your honest feedback and will do everything imaginable to eradicate the issues you had at our hotel.
Sincerely,
Victoria Bruneni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 15, 2010

We spent one night at the Inn and were pleasantly surprised. The room was small, but the design was very clever and provided a lot more room than we thought. One complaint was the size of the toilet area - shower was big enough, but it was a little claustrophobic using the toilet! We arrived quite late, and the desk clerk was kind enough to save us a couple of cookies. The other disadvantage was the distance from town, but if you have a car, it's not a big problem.

  • Stayed May 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank mediamom99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 1, 2010

This was my first trip to Santa Fe. I had no idea where anything was or where we should stay. After making many calls and reading reviews I decided on this hotel. The hotel is a little outside of the main part of town. Santa Fe is small so that was not a big deal. The rooms were very clean. The beds were comfortable. The flat screen TV was a good size and had a nice picture. The rooms only have a shower, but it is an extra large shower with good water pressure. My young kids thought it was a treat to take a shower instead of a bath. The dining room was very nice and cozy, it even impressed my seven year old boy. The breakfast was good and we had many things to choose from. When we return to Santa Fe, there is no doubt in my mind that we will stay here.

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
6 Thank pinkfrogtoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 13, 2010

We recently stayed at another well-known hotel in the area which was 3 times the cost, but not nearly the quality. This place was completely amazing...we were greeted with warm cookies upon arrival and a delicious breakfast as we departed. The staff was so welcoming and helpful! We will definitely return!

  • Stayed April 2010, traveled on business
    • Value
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Helpful?
4 Thank QuerqueMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2010

We were treated very well. Reservation and Check in was doene without any complications. Service and food was splendid.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank navachip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn At Santa Fe

Property: Inn At Santa Fe
Address: 8376 Cerrillos Road, I-25, Santa Fe, NM 87507-4413
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Fe
#17 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn At Santa Fe 3*
Number of rooms: 99
Official Description (provided by the hotel):
Find your refuge in the southwest at the Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history, world-famous cuisine, modern arts scene and beautiful peaks of the Jemez Mountains. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Our hotel has been rated "excellent" by over 200 TripAdvisor travelers. ... more   less 
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Also Known As:
Inn At Santa Fe Hotel Santa Fe
Hotel Santa Fe

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