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“What you should expect in a hotel.”
Review of Inn At Santa Fe

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Inn At Santa Fe
Ranked #31 of 60 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
Denver CO
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“What you should expect in a hotel.”
Reviewed August 3, 2006

Hotel was clean, which is a reqirment for me in any hotel. Room and bathroom were on the small side. They served breakfast that had many options. The hot tub was great. The pool is heated, and the water felt good, however the pool is small. Staff was nice, and helpful. Overall it's what I expected from a Sleep Inn.

Helpful?
4 Thank HKM176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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606 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
A TripAdvisor Member
Reviewed December 19, 2005

I recently stayed at the Sleep Inn in Santa Fe after my horrible experience at the nearby Comfort Inn. I was treated as a VIP and valued guest. The accomodations were no less than what I expected of a Choice property and Sleep Inn. The room and service were well worth the money I paid for a good nights rest.

Stayed November 2005
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 31, 2005

Normally I love Sleep Inn because of its quality accommodations at a great price. This time, however, I was very disappointed. The room was fine, but the service was horrible. I called the front desk at 10:15 AM to ask for an extra hour beyond the normal check-out time of 11 AM, but only got 30 minutes. Housekeeping knocked on my door shortly after 11 AM to ask if I was checking out and I tried to tell her that I had a late check-out of 11:30 AM. A few minutes later the front desk called to ask if I was checking out. When I reminded her that I had until 11:30 AM, she said that she had forgotten that she had talked to me. I hurried to get out of the room and then had to wait at the front desk for 10 minutes to check out. By then I was pretty angry and the front desk clerk basically told me that she had to do what housekeeping wanted. Needless to say, I'll pass on this Sleep Inn the next time I'm in Santa Fe. There are many other choices on Cerrillos at essentially the same level of accommodations (e.g., Fairfield, Hampton, Holiday Inn, Holiday Inn Express).

Helpful?
5 Thank 5catkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cicmanagement, Marketing at Inn At Santa Fe, responded to this review, September 26, 2008
The Inn At Santa Fe has changed ownership and management and has been substantially renovated resulting in a AAA 3 Diamond rating.

While we are sorry that your experience at the Sleep Inn was less than satisfactory, we hope you will give us the opportunity to host you again in the near future and encourage you to visit our property to see the improvements first hand. With the change in management, our staff is now trained to use streamlined communication and a systematic approach to accommodating special requests from our guests.

Best Regards,
Christian
Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level 4 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed February 28, 2004

If you're looking for a nice, basic motel room that's easy to get to from I-25, you can't go wrong with the Sleep Inn located right off the Cerrillos Road exit and adjoining the Santa Fe Outlets.

For a budget motel, this one's the best deal in town. During my recent three-night stay, I took advantage of an online deal that gave me the third night free ... making my average nightly rate somewhere around $35.

POSITIVES: Doors open to inside corridor, not outside, giving you more security ... Very quiet despite close proximity to I-25 and busy Cerrillos Road ... Free continental breakfast is basic but not bad (biscuits and gravy are quite tasty!) ... Everything is new, clean, and fresh feeling ... Friendly front desk staff and good maid service ...
Right across the parking lot from outlet stores ... Cool adobe-style exterior (like virtually everything else in town) ... Free local phone calls.

NEGATIVES: No ironing board or hair dryers in rooms ... Water pressure is pretty weak in shower (but there is a severe drought there right now) ... No bathtub in the room in which I stayed (just a shower), but I don't know if they're all like that ... No place to eat within walking distance (unless you count the outlets); nearest fast food joint is a couple miles up Cerrillos Road ... Without a doubt, this motel is the farthest away from the plaza of any with a Santa Fe address.

One last tip ... if you do stay here and intend to venture to the Santa Fe plaza, it's a lot quicker to avoid the Cerrillos Road traffic (even though it's a straight shot to the plaza) and just get back on I-25 North and take St. Francis (the next exit up).

Helpful?
12 Thank SFcatamount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn At Santa Fe

Property: Inn At Santa Fe
Address: 8376 Cerrillos Road, I-25, Santa Fe, NM 87507-4413
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Fe
#17 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn At Santa Fe 3*
Number of rooms: 99
Official Description (provided by the hotel):
Find your refuge in the southwest at the Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history, world-famous cuisine, modern arts scene and beautiful peaks of the Jemez Mountains. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Our hotel has been rated "excellent" by over 200 TripAdvisor travelers. ... more   less 
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Also Known As:
Inn At Santa Fe Hotel Santa Fe
Hotel Santa Fe

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